Summary
Date Posted: Thursday, November 07 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Opportunities
Mulonga Water Supply and Sanitation Company Ltd is a dynamic and vibrant Company providing water and sanitation services in the Municipalities of Chingola, Mufulira and Chililabombwe. At Mulonga, all employees play a crucial role in moving the company “towards purified excellence”. Thus Mulonga acknowledges the importance of having a team that will actualize its objectives and ultimately transform Mulonga into “the most admired utility in Africa”. To ensure this is achieved, Mulonga commits to attract and retain the best employees through a systematic talent management process.
Applications are now invited from suitably qualified candidates to join the team in the positions listed below;

1. MANAGER TECHNICAL ASSET MANAGEMENT (3 YEARS CONTRACT)
Job Purpose
Reporting to the Director Technical, the job holder will be responsible for maintenance and risk management of the Company’s, machinery, buildings and other equipment to ensure they operate reliably and efficiently.
Summary of Main Accountabilities
• Develop and implement asset management strategies, policies, and procedures to increase ROI and minimize risk and loss
• Conduct regular asset inspections and assessments to identify maintenance needs and replacement requirements
• Maintain accurate and up-to-date asset records, including acquisition, disposal, and maintenance history
• Manage asset inventory and ensure that all assets are properly tagged and accounted for
• Coordinate with other departments to ensure that assets are used efficiently and effectively
• Develop and implement asset maintenance schedules and procedures
• Monitor and report on asset performance and utilization
• Develop and implement asset disposal policies and procedures
• Ensure compliance with relevant regulations and standards
• Support site investigations and engineering teams as workload dictates
• Build connections and long-lasting relationships to enable the Company deliver targeted solutions to specific challenges
• Provide guidance and support to other departments on asset management issues
• Manage development of sustainable methodologies for predicting asset future performance.
• Drive optimization principles into asset management business.
• Monitor international developments in asset management planning to inform work in this area
• Develops and maintain a Performance Management system that defines Operational business objectives and structure of reports and indicators that are utilized to monitor, control and analyze the performance of Asset Management functions.
• Undertakes production Work activities directly involving transferring, transforming or storing goods or services within a process and activities involved in identifying and managing threats related to the production and other operational processes (i.e. to both the process and its environment), which includes the monitoring and maintenance of equipment
• Supports Work activities that predominantly serve the purpose of improving the effectiveness or efficiency of the production and service processes. These include Setting Performance Targets, Setting Production and Service Strategies, Setting an Operating Master Schedule, Setting an Expenditure Schedule, Approves Work, Planning Work and Scheduling Work, Measuring results and applying Analyses

Knowledge and Skill Requirements
• Grade 12 Certificate with 5 ‘O’ Levels
• Degree in Mechanical Engineering
• Registered Engineer with the Engineering Registration Board (ERB)
• Member of EIZ
• 5 years’ experience
• Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle)

2. HEAD INFRASTRUCTURE DELIVERY
Purpose of the Job
Reporting to the Director of Infrastructure – the job holder will work as a part of the PIU to collaborate with subordinates in the Infrastructure Team and colleagues across the wider organization in order to ensure quality deliverables. The role leads and develops tactical plans and initiatives to manage Infrastructure Delivery Projects that meet Mulonga’s Strategic Business Plan specific to infrastructure development and delivery objectives.
Main Accountabilities
• Plan, coordinate, and oversee all phases of engineering projects, including design, construction, and maintenance.
• Review and approve engineering designs, drawings, and specifications to ensure that they are in line with overall project design.
• Manages the preparation and/or carrying out reviews of technical specifications for tender documents for the supply of goods, works and services for approval.
• Plan, coordinate, and oversee all phases of engineering projects, including design, construction, and maintenance.
• Develop project scope, budget, and schedule in collaboration with project stakeholders.
• In collaboration with Director of Infrastructure shape the corporate and group-level plans with a reference to design delivery.
• Ensures projects adheres to TQC principles.
• Carries out scrutiny of payment certificates from Contractors, Suppliers and consultants in readiness for payments.
• Manages communications & status reporting across the full portfolio of programs and projects and apply the appropriate reporting techniques depending on the type of work
• To facilitate and manage the engineering team ensuring technical and contractual issues are considered and implemented as appropriate.
• Identify potential risks and develop mitigation strategies to ensure project success.
• To work collaboratively with colleagues and build effective working relationships to produce joint recommendations with colleagues on design and delivery approaches, policies, strategic issues on design and new initiatives.

Knowledge and Skill Requirements:
• Grade 12 Certificate with Five (5) O Levels
• Bachelor’s Degree in Civil Engineering.
• Registered Engineer with the Engineering Registration Board (ERB)
• Member of EIZ
• Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle)

3. BUSINESS SYSTEMS PROGRAMMER
Purpose of the Job
Reporting to the Manager ICT, the job holder will design, develop, test, and maintain software applications and systems that meet the needs of end users and the business. He/she will collaborate with cross-functional teams to ensure software solutions are aligned with technical requirements, industry standards, and business objectives, while also troubleshooting issues and continuously improving existing systems.
Main accountabilities
• Ensures that databases are tested for security, confidentiality, integrity and other attributes/requirements consistent with MWSC requirements and business needs
• Responsible for daily, weekly and monthly ERP backups. Uses SQL Server maintenance plan for backup and recovery; uses SQL Mirroring, Log Shipping, SQL Replication and Clustering to maintain and provide High Availability, scalability and resilience
• Responsible for source code version control and to promote changes from one instance to another; and uses other relevant tools and techniques in database administration
• Audit routine security in Microsoft Navision ERP to ensure all users are appropriately supported for their work.
• Resolving tickets raised via the MWSC helpdesk system
• Training users on the modules in the ERP
• Designs solutions, write code, perform unit testing, develops appropriate artifacts / documentation, and facilitates final delivery using business system tools.
• Interacts with key business and technology stakeholders to define, analyze, and deliver requirements that reflect the needs of both the business and end-customers.
• Identifying business process improvements, work-arounds, and modifications, while providing support and training to software end-users.
• Automating business processes in the ERP (Willing to learn the CAL programming language in Microsoft Navision Business Central)
• Creating web based applications to automate business processes
• Creates and document detailed software implementations/code while ensuring that their code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements.
• Understands business problems, risks and opportunities as well as the business objectives and recommend solutions to ensure that the systems in place today and for the future, are the most appropriate. Highlight and identify gaps in existing business systems and processes and frame these problems.
• Continually evaluates performance of current tools and processes to meet business objectives
• Meets and coordinates with internal and external stakeholders to establish project scope, system goals, and requirements.
• Uses data analysis tools (Power BI/Microsoft Excel) to analyse data and prepare reports.
• Analyzes business systems and makes recommendations for continuous improvement

Knowledge and Skill Requirements
• Grade 12 Certificate with 5 ‘O’ Levels
• Degree in IT, Computer Science or Computer Engineering
• At least three (3) years of experience with required business systems (i.e. ERPs & Automation of Business systems and in designing, developing, scripting and testing application interfaces
• Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle)

4. IMPLEMENTATION ENGINEER – CIVIL
Purpose of the Job
To undertake Project Engineering activities involving scoping project implementation and management works for the utility’s infrastructure.
1. Main accountabilities
• Carries out preliminary in-house scoping of all Engineering works, end user consultations, specifications, and check basic design data of engineering drawings to ensure that they are in line with the overall project design.
• Undertakes preliminary reviews of the Engineering designs to and from Consultants and Mulonga Water & Sewerage Company (MWSC).
• Assists superior prepare and/or carrying out preliminary reviews of technical specifications for tender documents for the supply of goods, works and services for approval.
• Participates in tender evaluation and awarding of contracts for the Projects as assigned.
• Carries out project implementation activities from pre-commencement meetings, progress meeting and close out processes.
• Ensures project adheres to TQC Principles.
• Carries out preliminary scrutiny of payment certificates from Contractors, Suppliers and consultants in readiness for payments.
• Works closely with the Community Mobilization and Social Specialist on community water and sanitation activities of the Project.

Knowledge and Skill Requirements:
• Grade 12 Certificate with Five (5) O Levels
• Bachelor’s Degree or equivalent in Engineering.
• Registered Engineer with the Engineering Registration Board (ERB)
• Member of EIZ
• 5 years’ experience in a similar role
• Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle)

5. COMMUNICATIONS OFFICER
Purpose of the Job
Reporting to the Communications Manager the job holder works with various departments to maintain a thorough understanding of business dynamics and identifying the most important information to communicate, and monitors trends and stays abreast of related developments to ensure the timeliness of the content and success in implementing effective communication strategies to drive customer growth and favorable Company image.
Statements of Main Accountabilities
• Implements strategic corporate communications function by operationalization of Company policies, strategies and plans.
• Implements Annual plans by cascading them into quarterly implementation plans.
• Implements media relations strategy by creating content in print, broadcast and online media or submission to Communications Manager.
• Manages social media platforms, both internal and external, by analyzing and reporting on trends and proposed interventions to Communications Manager.
• Creates content for all major events of the company by preparing articles and photographs for submission to Communications Manager
• Creates information hubs and branding materials for use to plan, organize and co-ordinate effective representation of the Company at all shows and exhibitions to portray a good company image to the public.
• Liaises with media institutions and arranges for interviews and features.
• Produces Implementation plans for advertising, marketing and sales promotion
• Assists the Manager Communications in managing activities of the department to ensure maximum utilization of resources for efficiency, effectiveness of the communications functions
• Prepares advertisements on behalf of the originating Department for insertion in newspapers, Television or specialized magazines or publications
• Designs and compiles art works for flyers, posters, calendars, or billboards.
• Analyzes and keeps a record of branding requirements (Offices, Vehicles, Billboards) and plan for action.
• Examines daily media report by scrutinizing news articles and TV releases to isolate and attend to any piece of news of interest or possible impact on MWSC
• Compiles the news items for the MWSC newsletter and updates Website continuously to ensure up to date and useful information to the public.

Knowledge and Skill Requirements:
• Grade 12 Certificate with 5 ‘O’ Levels or higher acceptable at a university awarding a BA/BSc Degree qualification or equivalent
• Degree in Public Relations, Mass Communications/Journalism/Media Studies
• 2 to 4 years’ experience

6. SAFETY HEALTH AND ENVIRONMENT OFFICER
Purpose of the Job
To Plan and implement Environmental, Health and Safety issues across the Division to ensure compliance to Statutory Regulation. The job holder also assists line managers in developing and implementing SHE Management System in compliance with legal requirements and applicable standards.
Statements of Main Accountabilities
• Coordinates health, safety and environmental issues at division level and ensures appropriate safety, health and environmental policy, programs, procedures and management system are implemented.
• Manages all environmental and safety issues arising from project implementation activities
• Monitors environmental, health and safety compliance on operations and projects
• Ensures contactors operations are compliant with relevant regulations and internal policy.
• Conducts risk assessments, inspections/audits and notifies supervisor of findings or shortfalls and proposes remedial actions.
• Provides advice and support to supervisors on matters relating to safety, health and environmental management.
• Assists the HRBP in identifying Safety Health and Environment (SHE) training requirements at each level and organizes appropriate in-house training and education awareness campaigns and programmes
• Ensures personal protective equipment are used correctly with due regard to the prevailing workplace hazards

Knowledge and Skill Requirements:
• Grade 12 Certificate with 5 ‘O’ Levels
• Diploma in Occupational Safety/ Environmental Studies
• 3 years’ experience in a similar role in a comparable organization
• Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle)

7. BUSINESS DEVELOPMENT OFFICER
Purpose of the Job
To ensure effective planning, design and implementation of Peri-urban strategic
programs/projects in line with the universal coverage policy as well as manage the overall
operations of the Peri-urban zones in the three divisions in an effective and efficient manner so
as to optimize provision of water and sewerage services to the poor and vulnerable communities.
Statements of Main Accountabilities
• Oversees all Peri-urban operational plans/programs to ensure quality services to the low-income areas through managing all technical, commercial and social activities therein.
• Facilitates the development of suitable approaches to ensure sustainable water and sanitation services to Peri-urban areas
• Provides technical assistance to effectively deliver water, sanitation and hygiene services to the poor and vulnerable groups in targeted areas/communities.
• Leads and participate in the design of projects related to rehabilitation and/or expansions of water and sewer infrastructure in Peri-urban areas and supervises such works once they commence
• Co-ordinates activities in the collection of asset data related to water and sanitation infrastructure for prospects of funding assistance
• Participates in feasibility studies of new projects and preparations of Bill of Quantities (BOQs)
• Ensures implementation of all company policies and programs in Peri-urban zones viz: customer care, operational, safety and health, and employee welfare
• Works with the community development officer and Communications department to ensure that the targeted Peri-urban are sensitized and educated on MWSC services
• Carries out routine analysis of water reticulation system in order to advice technical team on the performance of the network so as to optimize service delivery to customers
• Regularly makes community visits to ensure that programs are being followed by staff and collect first-hand information from customers on the performance of field staff and appreciate their actual challenges
• Prepares and submits periodic and adhoc reports covering operations and gives recommendations and sectional budget and submits same to superior for approval
• Formulates the most viable cost recovery implementation plan of use fees to ensure sustainability of services provided in Peri-urban areas

Knowledge and Skill Requirements:
• Grade 12 Certificate with 5 ‘O’ Levels
• Degree in Business Studies
• A qualification in an engineering related field will be an added advantage
• Minimum 5 years’ experience in the water sector or any comparable organization
• Valid Driver’s License with minimum of 2 years’ experience (Ability to Drive Manual Vehicle)

8. COMMUNITY RELATIONS OFFICER
Purpose of the Job
Mobilizes communities in peri-urban areas and sensitizes them about water reticulation and
sanitation projects. Manages peri-urban projects through contracted vendors in collaboration with NGOs, RDCs and Councils.
Statements of Main Accountabilities
• Oversees all Peri-urban operational plans/programs to ensure quality services to the low-income areas through managing all commercial and social activities therein.
• Works hand in hand with NGOs, Ministry of Health (MOH), Councils to sensitize communities in the peri-urban areas of operating Divisions on their social, health and other community needs.
• Liaises with Council officials in the respective operating Divisions over identification and implementation of peri-urban water reticulation and sewerage projects.
• Sensitizes community leaders about planned water reticulation and sewerage projects, and once the project starts operating deals with community members to ensure that the project is accepted in the community
• Identifies and trains vendors of water kiosks
• Prepares vendor contracts and memoranda of understanding with local CBOs, RDC’s or Councils
• Ensures that water is always running in all the kiosks in peri-urban project areas and that vendors are always on site
• Ensures that meters are always working in all kiosks in the peri-urban project areas
• Prepares vendor analysis reports and submits them to divisional Commercial Departments to facilitate payment of commission to vendors
• Participates in the handover of completed projects to operating Divisions

Knowledge and Skill Requirements:
• Grade 12 Certificate with 5 ‘O’ Levels
• Diploma in Social Work or Business Studies
• 2 Years’ experience

9. ESTATES OFFICER
Purpose of the Job
Reporting to the Manager Technical Asset Management, the job holder will oversee and
conduct maintenance and repair work on the Company’s buildings/assets, as well as to keep
accurate records of all maintenance practices.
Statements of Main Accountabilities
• Carries out assessment of civil works to properly maintain buildings and equipment
• Prepare plans and designs for repair and maintenance of buildings and equipment
• Identifies materials required for civil works, repair and maintenance of buildings.
• Undertakes various types of civil engineering/building works, fixing installations, plumbing, air cons, and electrical wiring.
• Overseeing contractors when professional repairs are necessary.
• Prepares work order invoices and related documentation in written and electronic format and performs any other duties assigned by the supervisor

Knowledge and Skill Requirements:
• Grade 12 Certificate with 5 ‘O’ Levels or higher acceptable at a university awarding a BA/BSc Degree qualification or equivalent
• Diploma in Civil Engineer/ Construction Management or closely related field
• 3 years’ experience
• Proven work experience as a maintenance engineer.

10. ARTISAN BRICKLAYER
Purpose of the Job
Responsible for building or repairing various structures using bricks, concrete blocks, or other structural materials
Statements of Main Accountabilities
• Repairing and maintaining brick and other masonry structures
• Inspecting brick structures and foundation for cracks or other damage and providing a report to the supervisor for action.
• Measuring and cutting bricks and other building materials
• Mixing cement, sand, and water to prepare mortar or concrete
• Using various tools and equipment, such as trowels, levels, and power tools
• Complying with all safety regulations and procedures
• Reading and interpreting blueprints and construction plans
• Schedule work assignments and prepare work schedules
• Construction/repair of manholes on sewer networks for efficient flow of sewage maintenance of system integrity Oversee maintenance of water treatment plant and equipment
• Initiating ordering of materials and supplies

Knowledge and Skill Requirements:
• Grade 12 Certificate with 5 ‘O’ Levels
• Craft Certificate in Bricklaying
• 2 years’ work experience

11. SECURITY OFFICER x2
Job Purpose:
Reporting to the Chief Security Officer the job holder will maintain safety and supervise a team of hired security guards, guarding company property to prevent thefts and/or vandalism
Summary of Main Accountabilities
• Ensures that there is physical security provided 24 hours for all the Company’s properties and assets.
• Works with state security agencies during investigations and reports criminal activities to the state police.
• Monitors the performance of security providers engaged by the company in order to ensure professionalism

Knowledge and Skill Requirements
• Grade 12 Certificate with Five (5) O Levels
• Certificate in Police/Military and Investigations training
• Diploma will be an added advantage
• 3 years’ experience in a similar role in a comparable organization
• Valid Driver’s License (Ability to Drive Manual Vehicle)

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees to careers@mwsc.com.zm  not later than Wednesday, 20th November 2024.
• Please use your name & position being applied for in the Subject.
• Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply.
• Applications should be addressed to:
• The Director Human Resources and Administration
Mulonga Water Supply and Sanitation Company Limited
Musonko House, Kabundi Road
P O Box 11712
CHINGOLA.
• “Mulonga – “Towards Purified Excellence”

All Jobs

QUICK ALERT SUBSCRIPTION