Summary
Date Posted: Tuesday, February 04 2025, Base Salary: Not Disclosed

JOB DETAILS:
1. CRM OFFICER
1. Responsible for the daily management of the CRM system in the branch office, ensuring the smooth operation of the system.
2. Execute promotional activities based on the CRM promotion plan developed by the headquarters and the branch, ensuring the successful implementation of the plan.
3. Manage the work of CRM team members in the branch, follow up, and supervise the completion of tasks.
4. Promote collaboration and communication with the headquarters and within the team, ensuring smooth information flow.
5. Generate regular CRM system usage reports, reporting project progress and issues to the headquarters and country manager.
6. Promptly coordinate resources to address issues raised by customers.
7. Provide training for team members to ensure their understanding of system operations, promotion goals, and tasks.

Job requirement：
1.Educational Background:
– Typically requires a bachelor’s degree, with a major in information technology, computer science, business management, or a related field.
2.Technical Skills:
– Proficient in CRM systems, familiar with mainstream platforms such as Salesforce, HubSpot, Microsoft Dynamics, etc. (Optional)
– Possesses data management and data analysis skills, capable of understanding and optimizing data processes within the system.
– Familiar with API integration and system customization, with the ability to coordinate with the IT team for system development and improvements.
3.Business Understanding:
– Has a profound understanding of the company’s business model and sales processes, capable of effectively integrating CRM systems with business requirements, and devising effective promotion plans and execution strategies.
– Possesses expertise in marketing, sales, and customer service domains.

2. SALES Officer
– Sales experience of 3-5 years plus in the mentioned fields.
– field sales experience.(Hardware, household goods and fmcg)
– Degree in any business related course.
– One Year experience supervising a team.

3. Warehouse Supervisor
1. Experience Requirements: Have more than 2 years of relevant work experience in warehouse management, be familiar with processes such as goods receipt and dispatch, storage location planning, and inventory checking. Candidates with work experience in Zambia’s trading warehouses will be given priority consideration.

2、Skill Requirements:
• Be able to accurately identify various types of goods, including raw materials such as polymers and non – woven fabrics, kitchenware, steel products, hardware, electronic appliances, fast – moving consumer goods, etc., and be familiar with the characteristics and storage requirements of different types of goods.
• Possess strong computational skills, be able to accurately calculate the inventory quantity of goods, and be proficient in using different measurement methods such as weight and quantity for inventory statistics.
• Be familiar with the 6S management of the warehouse, be able to maintain the sorting, straightening, sweeping, cleaning, discipline, and safety of the warehouse in real – time, and keep the warehouse environment clean, the goods placement orderly, and the operation process standardized.

3、Tool and System Operation: Be proficient in operating the Warehouse Management System (WMS), be able to accurately input and query goods information; be proficient in using common warehousing equipment such as forklifts and pallet trucks, and have basic equipment maintenance knowledge.
4、Communication and Collaboration: Have good communication skills, be able to collaborate efficiently with loaders, issueing and offloading specialists, and other departments, and solve problems in work in a timely manner.
5、Other Requirements: Be conscientious, meticulous, and patient in work, have a strong sense of responsibility and safety awareness, be able to adapt to high – intensity work and overtime, and have a certain ability to withstand pressure.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
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