Operations Manager job at Talent House
Website :
172 Days Ago
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Vacancy title:
Operations Manager

[ Type: FULL TIME , Industry: Consulting , Category: Management ]

Jobs at:

Talent House

Deadline of this Job:
Thursday, August 15 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, August 01 2024, Base Salary: Not Disclosed

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Learn more about Talent House
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JOB DETAILS:
About Talent House Ltd:
We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:
Our Client is looking for a responsible and professional Operations Manager to coordinate and oversee their organization’s operations.

Key Responsibilities:
Product Management
• Experience in product management within the online betting industry.
• Conduct competitor analysis and pricing comparisons.
• Regularly test payment systems and other site functionalities.
Bug Management
• Identify, report, and follow up on bugs.
• Liaise with partners to ensure quick resolution of issues.
• Manage the entire bug resolution process.
Collaboration and Reporting
• Oversee customer support reporting to ensure accuracy and completeness.
• Liaise with marketing, customer support, social media, and other business functions.
• Ensure key product and customer service functions work correctly.
Site Maintenance
• Ensure site content, terms, and conditions are accurate and up-to-date.
Training and Documentation
• Create training documentation for customer service and social media teams.
• Implement processes between operations, customer service, and other business functions.
Additional Responsibilities
• Maintain regular testing and quality assurance of site functions.
• Ensure seamless communication and coordination between different departments.
Customer Support Background
• Experience in handling escalations from customer support.

Desired Skills and Experience
• Degree in Business, Operations Management or related field
• Proven work experience as Operations Manager or similar role
• Experience in the betting industry, preferably online betting.
• Exposure to various betting products (sports betting, casino, lotteries, quick win games).
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

Compensation:
The incumbent will receive a competitive salary commensurate with experience.


Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Please send your CV before the 23th of August, 2024.

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Thursday, August 15 2024
Duty Station: Lusaka
Posted: 01-08-2024
No of Jobs: 1
Start Publishing: 01-08-2024
Stop Publishing (Put date of 2030): 01-08-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc145μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`329μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid106μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid177μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Operations-Manager-job-at-Talent-House-63508'57μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 1157μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"287μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES717μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin61μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin109μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`89μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'117μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'227μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 292468μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?159μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?451μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy