Summary
Date Posted: Monday, February 26 2024, Base Salary: Not Disclosed

JOB DETAILS:
Core Description
• Responsible for the management of the full sales cycle for defined segment and customer base. Responsible for achieving or exceeding the new and existing business target. Maximize relationship building opportunities with customers and improve the image of the segment and that of BCX Zambia.

Key Deliverables / Primary Functions
• Develop, review, communicate and monitor an effective client strategy
• Design and execute on the account plan
• Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
• Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
• Manage and conclude tender proposals and requests
• Manage post-sales implementation
• Ensure data quality and integrity on Sales trackers and systems is kept at the agreed levels
• Establish and enhance relationships with strategic customers and partners, with the aim of creating market dominance
• Drive customer experience improvement of the segment

Core Functional Skills & Knowledge
• Financial Management
• Risk Management
• Business Development
• Budgeting and Forecasting
• Conflict Management
• Presentation Skills
• Project Management
• Communication

Core Behavioural Competencies
1. Job Match Rating
2. Delivering Results
3. Meeting customer expectations
4. Decision Making
5. Handling Pressure
6. Communication and Impact

Minimum Qualifications
• NQF 6: 3 year Degree/ Diploma/ National Diploma in Marketing/Sales
• OR NQF 4: Grade 12

Additional Qualification preferred or advantage
Experience
• A minimum of 3 years ICT Sales and Customer Relationship Management experience is required
A minimum of 5 years ICT Sales and Customer Relationship Management experience is required
Certifications
None

Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Interacts with similar levels, Senior Management and various stakeholders within BCX and external to BCX

Special Requirements/ Employment Condition
Valid Drivers license
Required to travel locally

Workplace/Physical Requirements
Full-time Office Based position.
Non-Billable

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Interested and qualified? Click here to apply

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