Summary
Date Posted: Monday, December 11 2023, Base Salary: Not Disclosed

JOB DETAILS:
The Product Manager BankTech, S&L and Xtratime is responsible for setting the overall product/product line strategy and vision, ensuring timely and robust planning and execution all through the product lifecycle, including gathering and prioritizing product and customer requirements and finally ensuring the successful deployment of the product in the needed areas. The role is also expected to understand and map customer journeys in order to be able to pre-empt typical demands and cater to them in-time.
The key responsibilities for this role include but are not limited to the following:
• Conducts extensive market and region research and creates realistic user stories for solution optimization;
• Responsible for overall product lifecycle management of the Banktech, Lending and Xtratime Product Portfolio;
• Customizes MoMo Group provided product design in line with Zambian specific local nuances and take sign-off from higher management;
• Benchmarks region best practices and conducts extensive research to identify appropriate pricing for products. Develops proposals to amend product pricing in line with country level guidelines;
• Monitors revenue and cost for the product portfolio to maintain profitability as per organization strategy and business plan;
• Collaborates with Marketing to identify potential strategic partners to drive the rewards program;
• Manages promotional calendar with third party services to drive sales growth back into the business;
• Manages the loyalty program operations (including transactions on rewards to be disbursed);
• Uses relevant metrics and measures to monitor existing loyalty & reward programs;
• Gathers customer feedback on product performance and relays to the Group product teams, in a bid to improve product performance;
• Manages day-to-day product operations and establish internal best practices in order to ensure effective utilization of the products;
• Strengthens customer feedback loops, and scales product knowledge within the OpCo;
• Manages Quality of Service of the Product to ensure seamless customer experience.

Candidate Requirements
• Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
• 4-year degree in Computer Science, Engineering, Commerce, Economics, Marketing or a related field will be advantageous;
• Minimum 4 to 6 years relevant experience in a similar position with at least 2 years in a managerial role;
• Experience in Fintech, banking or financial services is preferred;
• Successful track record as a senior professional in delivering exceptional Fintech products &
Experience working in a global/multinational enterprise with a good understanding emerging markets

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 48

Level of Education:

Job application procedure
• Women are strongly encouraged to apply.
• Hand delivered or posted applications will not be accepted and closing date for accepting applications is 15/12/2023
• Note: that only shortlisted candidates will be contacted.
• Interested and qualified? click here to apply

All Jobs

QUICK ALERT SUBSCRIPTION