Summary
Date Posted: Thursday, February 29 2024, Base Salary: Not Disclosed

JOB DETAILS:

Main Job Purpose
To manage the provision of ICT Services to facilitate the effective and efficient operation of the
Agency.

Main Responsibilities:
• Supervises and regularly undertakes the design, installation, monitoring, troubleshooting, and upgrading of networks, and security programs to facilitate smooth operation of ICT infrastructure and ensure data integrity.
• Supervises and effectively undertakes the acquisition, configuration, installation, and maintenance of Server Infrastructure to facilitate availability of e-services and applications.
• Supervises and undertakes the availability of disaster recovery infrastructure and procedures to guarantee business continuity.
• Supervises and undertakes timely servicing, repair and rehabilitation of ICT infrastructure and assets to prolong life span of the equipment and facilitate replacement.
• Supervises and effectively undertakes the design, development, acquisition, and management of application systems to promote innovations and efficient service delivery.
• Supervises and undertakes effective design, development, acquisition, and management of database systems to ensure the highest levels of data security, integrity, and availability.
• Supervises and undertakes efficiently the provision of ICT Technical support to facilitate smooth running of business.
• Supervises and effectively undertakes the development and implementation of service level agreements with ICT providers to ensure quality ICT services.
• Supervises and effectively undertakes the development and maintenance of institutional web
• applications to facilitate transactions and access to information.
• undertakes timely implementation of performance management systems to monitor and evaluate performance.
• Effectively supervises the human, financial and other resources in order to attain the objectives of the department.

Communications skills.
Written Skills
• Able to write strategic, operational, and analytical papers.
Oral Skills
• Able to communicate fluently in English.

Other Skills / Attributes required.
• Leadership, Managerial and team building skills.
• Interpersonal skills
• Integrity and Confidentiality
• Tact and Diplomacy
• Results-oriented
• Approachable
• Analytical

Staff Management
• Supervises, coaches, motivates, trains/develops, disciplines, and appraises performance of staff to ensure staff engagement and optimum performance.
• Ensures delegation is conducted properly that each service allocation is adequately managed, staffed, and resourced.

Academic qualification and work experience required.
• Full Grade 12 School Certificate
• Bachelor’s degree in computer science or Equivalent
• Minimum of 4 years’ relevant work experience in a similar role



Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

Job application procedure

If you fit any of the above profile, please complete the application process by clicking on the link below not later than 5th March 2024.

https://docs.google.com/forms/d/e/1FAIpQLSdlTPVWkxc4yOGDNHTOijnQ8ziLtxKBc430R4TJxPfbsSICRQ/viewform?usp=pp_url 


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