Vacancy title: Receptionist
[ Type: FULL TIME , Industry: Consulting , Category: Customer Service ]Jobs at:
MarcTina Consultancy LtdDeadline of this Job:
Friday, July 28 2023
Summary
Date Posted: Friday, July 14 2023, Base Salary: Not Disclosed
JOB DETAILS:
Company Background
MarcTina Consultancy is a company offering consultancy services across multiple industries and sectors, in various countries (UK, Kenya, Zambia)
Job Description:
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Role and Responsibilities
• Making appointments for all staff or for specific employees, such as executives
• Organizing files for billing, customer and client records, etc.
• Directing visitors to the correct office
• Responding to all customer inquiries in a polite and timely manner
• Handle incoming and outgoing mail, packages, and deliveries, ensuring timely distribution.
• Maintain a clean and organized reception area, ensuring it is presentable at all times.
• Provide general administrative support, such as data entry, document preparation, and filing.
• Assist in coordinating and executing office events, meetings, and conferences
• Maintain and update office directories, staff contact lists, and other relevant databases.
• Monitor and manage office supplies inventory, placing orders as needed.
• Collaborate with internal teams to ensure seamless communication and coordination
Qualifications and Education Requirements
• Degree or equivalent Diploma; additional certification or education in office administration is a plus.
• Proven experience as front desk representative, agent or relevant position
Knowledge / Skills
• Familiarity with office machines
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree
Job application procedure
If you believe you are the candidate we are looking for, please submit your application and CV detailing your experience for the post and include daytime telephone contacts to; hr.zambia@marctinaconsultancy.com
Closing Date: 28th July 2023.
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