Summary
Date Posted: Friday, December 01 2023, Base Salary: Not Disclosed

JOB DETAILS:
The key responsibilities for this role include but not limited to the following:
• Manages and motivates staff in regional sales, and direct sales, to achieve set targets;
• Develops strong partnership with Agents and partners and initiates joint marketing campaigns;
• Deploys staff to achieve departmental and Organizational objectives;
• Manages expansion of MTN’s MoMo retail footprint to ensure product availability at “arm’s length of desire”;
• Ensures MTN’s MoMo remains competitive in terms of depth, breadth, customer experience and branding;
• Reviews procedures, policies and work flows to achieve maximum sales volume potential for products and services;
• Manages and develops sales promotions strategy and expense budget;
• Manage the Agent community and support query resolution;
• Manage and ensure full productivity of TDRs;
• Drive Agent productivity and acquisition;
• Establishes new distribution channels e.g. MFI’s. customers;
• Ensures establishment and growth of the full MoMo ecosystem with strong focus on merchant recruitment and activity that will deliver desired revenue;
• Informs and guides MoMo Agents regarding strategy and MTN’s vision, mission and objectives;
• Management and guidance of channel support team;
• In consultation with Head of Mobile Money, provides guidance, leadership and conflict resolution with regard to settling Agent disputes.

Candidate Requirements
• Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
• Bachelor’s Degree in marketing or Business Administration;
• Distribution Management, Financial and Budget management training;
• Knowledge of Financial procedures, procurement procedures etc;
• Knowledge in Retail / Dealer environment setting and Dealer structure methodologies.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Women are strongly encouraged to apply.
• To apply visit: MTN Jobs in Zambia | LinkedIn
• Hand delivered or posted applications will not be accepted and closing date for accepting applications is 08/12/2023.
• Note: that only shortlisted candidates will be contacted.
• Interested and qualified? Click here to apply

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