Summary
Date Posted: Monday, February 12 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Description
The role is responsible for identifying and developing new ideas, products, services, or processes and improving existing product solutions and services across the Authority.

Key Responsibilities
• Analysing customer feedback to identify potential improvements to existing product solutions or processes.
• Conducting research to identify new technologies or business trends that could impact the Authority’s operations or bottom line.
• Develop and manage budgets for new projects and/or initiatives.
• Working with management team to provide input for long-term strategies for the Authority’s growth and success.
• Recommending changes to product solutions, services, or processes to improve efficiency and reduce costs without sacrificing quality.
• Developing prototypes to test new ideas or concepts before they are implemented in the for public use.
• Conducting market research to identify opportunities for new product solutions or services that meet customer’ needs.
• Developing strategic plans for new product solution launches or marketing campaigns that align with organizational goals.

Minimum Qualifications
• Grade 12 Certificate with 5 ‘O’ Levels with credit or better inclusive of Mathematics and English
• Bachelor’s Degree: Computer Science or equivalent
• Project Management Professional Certification in PRINCE2 Agile or any other relevant certification will be an added advantage.
• Must be a member of the Information and Communication Technology Association of Zambia (ICTAZ) with a valid practicing license.

Minimum Experience Required
• Minimum of four (4) years of experience in a similar position in an organisation with a similar size of operations.

Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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