Summary
Date Posted: Monday, August 19 2024, Base Salary: Not Disclosed

JOB DETAILS:
Core Description
Responsible for the management of the full sales cycle for defined segment and customer base. Responsible for
achieving or exceeding the new and existing business target. Maximize relationship building opportunities with customers and improve the image of the segment and that of BCX Zambia.

Key Deliverables / Primary Functions
• Develop, review, communicate and monitor an effective client strategy
• Design and execute on the account plan
• Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
• Manage accounts by monitoring the level of client satisfaction at regular intervals or aft er each significant delivery of a product or service
• Manage and conclude tender proposals and requests
• Manage post-sales implementation
• Ensure data quality and integrity on Sales trackers and systems is kept at the agreed levels
• Establish and enhance relationships with strategic customers and partners, with the aim of creating market dominance
• Drive customer experience improvement of the segment

Core Functional Skills & Knowledge
• Financial Management
• Risk Management
• Business Development
• Budgeting and Forecasting
• Conflict Management
• Presentation Skills
• Project Management
• Communication

Minimum Qualifications
• NQF 6: 3-year Degree/ Diploma/ National Diploma in Marketing/Sales
• OR NQF 4: Grade 12
• Additional Qualification preferred or advantage

Experience
• A minimum of 3 years ICT Sales and Customer Relationship Management experience is required
• A minimum of 5 years ICT Sales and Customer Relationship Management experience is required

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• Interested and qualified? Click here to apply

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