Sales Consultant job at Builders Warehouse Lusaka
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Sales Consultant
2025-04-03T07:43:41+00:00
Builders Warehouse Lusaka
https://www.greatzambiajobs.com/components/com_jsjobs/images/blank_logo.png
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Marketing, Sales and Service
Sales & Retail
UGX
 
MONTH
2025-04-06T17:00:00+00:00
 
Zambia
8

Functions / Responsibilities:

Achieve Sales

  • Ensure that you have general knowledge of your stock and products so that you can advise customers appropriately.
  • That stockholding is “true” before finalising sales, as needed. Do not commit to deliveries – always
  • Confirm with dispatch. – “Never over promise ,and under deliver”
  • Ensure you know and action the appropriate procedures for specials and out of stocks.
  • Adhere to the standards of the selling skills course.
  • Ensure that your department is always manned.
  • Carry out after sales follow up.
  • Market awareness
  • Always push for add-on sales to increase basket

Customer satisfaction

  • Handle all customers according to the standards in the Interact with Customers course.
  • Present a positive image to customers, acknowledge, approach and greet customers as required,
  • Understand their special needs and respond to their queries as required
  • Meet housekeeping requirements
  • Answer telephone in appropriate manner and assist customers
  • Timeous feedback to customers according to sunset rules

Be accountable for stock

  • Always be in and around your allocated shelves to prevent theft and breakages.
  • Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
  • Give feedback to the HOD or Replenishment HOD.
  • Conduct stock counts accurately as required on a regular basis.
  • Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
  • Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
  • Appropriate place for damages, where they can be recorded and correctly processed.
  • Confirm with HOD or Replenishment HOD for STO’s from a different site.
  • Ensure article code match description before processing

Merchandize stock and maintain standards

  • Always be in and around your allocated shelves to prevent theft and breakages.
  • Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
  • Give feedback to the HOD or Replenishment HOD.
  • Conduct stock counts accurately as required on a regular basis.
  • Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
  • Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
  • Appropriate place for damages, where they can be recorded and correctly processed.
  • Confirm with HOD or Replenishment HOD for STO’s from a different site.
  • Ensure article code match description before processing

Requirements:

  • Minimum Academic,  Professional Qualifications and Experience required for this position

Requirements:

  • Grade 12 Certificate
  • 1-2 years’ experience
  • Excellent customer service orientation and high integrity
  • Attention to detail and ability to work under pressure
  • Ability to Sale and Meet targets

Competencies:

  • Product Knowledge
  • Selling skills
  • Team Player
  • Communication skills
  • Perform under pressure
  • Adaptability
  • Ability to Build and influence others
Achieve Sales Ensure that you have general knowledge of your stock and products so that you can advise customers appropriately. That stockholding is “true” before finalising sales, as needed. Do not commit to deliveries – always Confirm with dispatch. – “Never over promise ,and under deliver” Ensure you know and action the appropriate procedures for specials and out of stocks. Adhere to the standards of the selling skills course. Ensure that your department is always manned. Carry out after sales follow up. Market awareness Always push for add-on sales to increase basket Customer satisfaction Handle all customers according to the standards in the Interact with Customers course. Present a positive image to customers, acknowledge, approach and greet customers as required, Understand their special needs and respond to their queries as required Meet housekeeping requirements Answer telephone in appropriate manner and assist customers Timeous feedback to customers according to sunset rules Be accountable for stock Always be in and around your allocated shelves to prevent theft and breakages. Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels). Give feedback to the HOD or Replenishment HOD. Conduct stock counts accurately as required on a regular basis. Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD. Remove damaged or incomplete items from the floor, report them to the HOD and take them to the Appropriate place for damages, where they can be recorded and correctly processed. Confirm with HOD or Replenishment HOD for STO’s from a different site. Ensure article code match description before processing Merchandize stock and maintain standards Always be in and around your allocated shelves to prevent theft and breakages. Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels). Give feedback to the HOD or Replenishment HOD. Conduct stock counts accurately as required on a regular basis. Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD. Remove damaged or incomplete items from the floor, report them to the HOD and take them to the Appropriate place for damages, where they can be recorded and correctly processed. Confirm with HOD or Replenishment HOD for STO’s from a different site. Ensure article code match description before processing
Product Knowledge Selling skills Team Player Communication skills Perform under pressure Adaptability Ability to Build and influence others
Minimum Academic,  Professional Qualifications and Experience required for this position Requirements: Grade 12 Certificate 1-2 years’ experience Excellent customer service orientation and high integrity Attention to detail and ability to work under pressure Ability to Sale and Meet targets
bachelor degree
12
JOB-67ee3c2db057c

Vacancy title:
Sales Consultant

[Type: FULL_TIME, Industry: Marketing, Sales and Service, Category: Sales & Retail]

Jobs at:
Builders Warehouse Lusaka

Deadline of this Job:
Sunday, April 6 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Thursday, April 3 2025, Base Salary: Not Disclosed

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Learn more about Builders Warehouse Lusaka
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JOB DETAILS:

Functions / Responsibilities:

Achieve Sales

  • Ensure that you have general knowledge of your stock and products so that you can advise customers appropriately.
  • That stockholding is “true” before finalising sales, as needed. Do not commit to deliveries – always
  • Confirm with dispatch. – “Never over promise ,and under deliver”
  • Ensure you know and action the appropriate procedures for specials and out of stocks.
  • Adhere to the standards of the selling skills course.
  • Ensure that your department is always manned.
  • Carry out after sales follow up.
  • Market awareness
  • Always push for add-on sales to increase basket

Customer satisfaction

  • Handle all customers according to the standards in the Interact with Customers course.
  • Present a positive image to customers, acknowledge, approach and greet customers as required,
  • Understand their special needs and respond to their queries as required
  • Meet housekeeping requirements
  • Answer telephone in appropriate manner and assist customers
  • Timeous feedback to customers according to sunset rules

Be accountable for stock

  • Always be in and around your allocated shelves to prevent theft and breakages.
  • Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
  • Give feedback to the HOD or Replenishment HOD.
  • Conduct stock counts accurately as required on a regular basis.
  • Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
  • Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
  • Appropriate place for damages, where they can be recorded and correctly processed.
  • Confirm with HOD or Replenishment HOD for STO’s from a different site.
  • Ensure article code match description before processing

Merchandize stock and maintain standards

  • Always be in and around your allocated shelves to prevent theft and breakages.
  • Be aware of your stock situation (fast sellers, slow lines, overstocks, out of stocks, low stock levels).
  • Give feedback to the HOD or Replenishment HOD.
  • Conduct stock counts accurately as required on a regular basis.
  • Where stock items are not on RPL, recommend order quantities to the HOD/ replenishment HOD.
  • Remove damaged or incomplete items from the floor, report them to the HOD and take them to the
  • Appropriate place for damages, where they can be recorded and correctly processed.
  • Confirm with HOD or Replenishment HOD for STO’s from a different site.
  • Ensure article code match description before processing

Requirements:

  • Minimum Academic,  Professional Qualifications and Experience required for this position

Requirements:

  • Grade 12 Certificate
  • 1-2 years’ experience
  • Excellent customer service orientation and high integrity
  • Attention to detail and ability to work under pressure
  • Ability to Sale and Meet targets

Competencies:

  • Product Knowledge
  • Selling skills
  • Team Player
  • Communication skills
  • Perform under pressure
  • Adaptability
  • Ability to Build and influence others

 

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Sales jobs in Zambia
Job Type: Full-time
Deadline of this Job: Sunday, April 6 2025
Duty Station: Builders Warehouse Lusaka
Posted: 03-04-2025
No of Jobs: 1
Start Publishing: 03-04-2025
Stop Publishing (Put date of 2030): 03-04-2066
Apply Now

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  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'265μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_fieldsordering` WHERE isvisitorpublished = 1 AND fieldfor = 14 ORDER BY ordering184μs4.27KB/components/com_jsjobs/models/customfields.php:59Copy
  • SELECT `id`,`name`,`rules`,`parent_id` FROM `icop0_assets` WHERE `name` IN (:preparedArray1,:preparedArray2,:preparedArray3,:preparedArray4,:preparedArray5,:preparedArray6,:preparedArray7,:preparedArray8,:preparedArray9,:preparedArray10,:preparedArray11,:preparedArray12,:preparedArray13,:preparedArray14,:preparedArray15,:preparedArray16,:preparedArray17,:preparedArray18,:preparedArray19,:preparedArray20,:preparedArray21,:preparedArray22,:preparedArray23,:preparedArray24,:preparedArray25,:preparedArray26,:preparedArray27,:preparedArray28,:preparedArray29,:preparedArray30,:preparedArray31,:preparedArray32,:preparedArray33,:preparedArray34,:preparedArray35,:preparedArray36,:preparedArray37,:preparedArray38,:preparedArray39,:preparedArray40,:preparedArray41,:preparedArray42,:preparedArray43,:preparedArray44,:preparedArray45,:preparedArray46,:preparedArray47,:preparedArray48,:preparedArray49,:preparedArray50)705μs8.25KBParams/libraries/src/Access/Access.php:357Copy
  • SELECT `id` FROM `icop0_rstbox` WHERE `published` = 1 AND `testmode` = 0102μs936B/administrator/components/com_rstbox/EngageBox/Boxes.php:45Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 2299μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 2487μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 2871μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 3878μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 3979μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 40105μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT `a`.`menutype`,`a`.`title` FROM `icop0_menu_types` AS `a` WHERE `a`.`client_id` = 083μs1.19KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:138Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'mainmenu' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft354μs1.8KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'distribution-channels' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft200μs1.17KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'categories-list' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft479μs2.3KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Sales-Consultant-job-at-Builders-Warehouse-Lusaka-74975' AND `published` = 1111μs9.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Sales-Consultant-job-at-Builders-Warehouse-Lusaka-74975'67μs960B/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration280μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'148μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field114μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'93μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1128μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'259μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`310μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'77μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc168μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`358μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid145μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid124μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Sales-Consultant-job-at-Builders-Warehouse-Lusaka-74975'79μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 181μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"338μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.03ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin151μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin102μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`89μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'103μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'250μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 251961μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?93μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?455μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy