Vacancy title:
Shop Manager

Jobs at:
BBOXX

Deadline of this Job:
Monday 23rd April 2018

Duty Station:
Rwanda

JOB DETAILS:
Title: Shop Manager
Reports to: Retail Supervisor
Location: Shop/ Not In Kigali
Purpose: To maintain the procedures and processes of the shop running smoothly.

Responsibilities:

• General running of the shop and assisting associated staff in their work
• Be a friendly, welcoming face for customers
• Act as a helpful and informative first point of contact for customers
• Communicate effectively with SAs, PPOs, Technicians and Hub staff
• Manage small stock, arrange deliveries from Hub and transfers to other shops
• Cooperate with the Retail Supervisor
• Inform Retail Manager of any suggested improvements to BBOXX procedures or processes

Description of tasks

• Physically open and close shop each working day
• Tidy shop and surrounding area daily to ensure presentable to potential and existing clients
• Report daily to Retail Supervisor about day's activities
• Meet with Retail Supervisor weekly to update on progress and achievements
• Manage and organize all documents used at the shop
• Takes part in boasting sales in the shop’s region
• Guides customers to the appropriate product based on client's needs and desire
• Keeps stock organized to enable accurate counting and safe keeping of stock
• Communicates to prevent stock outs upon stock shortages
•  In coordination with the Retail Supervisor, reconciles cash at the end of each day
• Handles cash and receipts with care
• Sends and receives products and other items between shops and hub along the logistics route

Person specification

•  Ideal candidate should have a diploma in Business Administration, Accounting and Finance, Social Sciences or any other related field and may have previously worked in any an administration or management position Desired skills include:
• Strong customer focus
• Excellent verbal communication, listening and phone skills
• Ability to develop excellent product and process knowledge
•  Strong multi-tasking
•  Good motivational skills and enthusiasm
•  Ability to show understanding to customer needs
•  Proficient at using computers for reporting
• Resilience when faced with stress; Positive attitude and energy
• Organized and stays on top of things;
•  Good communicator.
•  Honest

Job application procedure
Interested candidates should send their applications to: careers.rwanda@bboxx.co.uk  before the Monday 23rd April 2018