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Virtual Business Customer Advisor job at FNB
FNB
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317 Days Ago
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Vacancy title:
Virtual Business Customer Advisor

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

FNB

Deadline of this Job:
Friday, June 14 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, May 30 2024, Base Salary: Not Disclosed

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Learn more about FNB
FNB jobs in Zambia

JOB DETAILS:
Job Description
To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships
• Identify and escalate potential risks which may lead to increased costs Adhere to standards and procedures to reduce costs
• Identify process improvements to save costs
• Drive and increase an average balance of a specific portfolio of assets Identify and utilize opportunities for net income return growth
• Identify and utilize opportunities for liability growth
• Achieve the Net Income Return for the Business
• Drive an increase in average balance of specific portfolio of liabilities
• Contribute to client service delivery culture through adherence to approved organisational service delivery principles
• Resolve customer dissatisfaction/complaints by taking ownership of the problem
• Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
Job Details
• Application Closing Date
• 07/06/24
• All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties
• Interested and qualified? Click here to apply

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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, June 14 2024
Duty Station: Lusaka
Posted: 30-05-2024
No of Jobs: 1
Start Publishing: 30-05-2024
Stop Publishing (Put date of 2030): 30-05-2066
Apply Now

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