Summary
Date Posted: Thursday, July 18 2024, Base Salary: Not Disclosed

JOB DETAILS:
About the Role
We are seeking someone to help us increase adoption of mobile money usage in farmer loan repayments. You will oversee creation of different social behavior change strategies, addressing mobile money adoption both internally with staff and externally with clients at scale. You will report to the Deputy Country Manager.

Responsibilities
• Daily activities
• Support Mobile Money repayment process operationalisation in Zambia
• Conduct weekly float rebalancing and reconciliations for mobile money agents
• Design controls to safeguard farmer repayments and mitigate fraud risk
• Coordinate with Field Operations to plan the training calendar for all mobile money trainings
• Create/Update training materials in readiness for training and deliver trainings
• Manage communication between field team and mobile money agents to foster coordination, improve float management and report to HQ when delays happen
• Troubleshoot low-level malfunctions such as blocked sim cards, and ensure in time issue resolution to reduce delay in operations of the field team. Report challenges to HQ
• Social Behavior Change
• Create strategies and run campaigns to implement social behavior change towards loan repayment among staff and clients
• Interpret results from SBC campaigns to refine future strategies
• Conduct client surveys/focus groups discussions to collect mobile money related learnings to fill information gaps and support future expansion plans

Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
• Bachelors degree in sales/marketing or any Business related discipline
1 year of professional experience in setting-behavior-change strategies with the intention of driving adoption, in Zambia.
• Experience with data collection
• Leadership experience at work, or outside of work, enthusiasm for learning
• Language: Fluent English speaker and can speak Bemba, Nyanja or Tonga

Preferred Start Date
As soon as possible
Job Location
Kabwe, Zambia
Benefits
Health insurance, paid time off
Contract Duration
1 year
Eligibility
This role is only open to citizens or permanent residents of Zambia

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure
• Application Deadline
26 August 2024
• One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org  address. Please report any suspicious communication here ( globalhotline@oneacrefund.org ), but do not send applications or application materials to this email address.
• Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
• We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
• Interested and qualified? Click here to apply

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