Team Support – Quality Assurance job at MTN Zambia
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Team Support – Quality Assurance
2025-04-15T14:18:57+00:00
MTN Zambia
https://www.greatzambiajobs.com/jsjobsdata/data/employer/comp_2595/logo/MTN%20Zambia.png
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Telecommunications
Management
ZMW
 
MONTH
2025-04-21T17:00:00+00:00
 
Zambia
8

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Team Support – Quality Assurance

Mission:

The mission is to be responsible for taking product development initiatives from conception through to execution and supporting system improvements and quality assurance through testing.

  • Creates and executes detailed test scripts, test plans and test cases outlining various scenarios and recommendations for failure remediation, to support new product development and enhancements;
  • Ensures successful test cycles by tracking and resolving simple to intermediate defects and issues with Application Engineers (internal or external);
  • Works closely with Application Engineers to create test specifications/conditions and build test cases to rigorously test product functionality and investigate all potential product test failures;
  • Completes test assignments in a timely fashion;
  • Reviews and analyses User Requirements Specifications for ambiguity and testability;
  • Assists in the identification, evaluation, and implementation of vendor-supplied package releases;
  • Assists in confirming the functionality as well as the compatibility with existing product features and interfaces to other applications, products and services;
  • Collaborates with customers and advises about technical issues on active projects;
  • Ability to tackle problems that require extensive data gathering, investigation, review, and analysis to define the problem and then develop/implement solutions which requires the use of complex analytical techniques and creative thinking;
  • Participates in brainstorm and design sessions with the intent of writing and completing test scripts for the use by any system tester or QA staff member;
  • Ability to completely and concisely write all necessary project documents required to complete project audits;
  • Reads, understands, and interprets complex business and technical designs;
  • Ability to discuss or explain data with team-members, internal or external to MTN, including Vendors or Third parties;
  • Performs other duties as required.

Candidate Requirements:

  • Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
  • Bachelor’s degree in IT/Software Engineering or related discipline;
  • Basic Understanding of Software Development: Knowledge of SDLC and STLC.
Creates and executes detailed test scripts, test plans and test cases outlining various scenarios and recommendations for failure remediation, to support new product development and enhancements; Ensures successful test cycles by tracking and resolving simple to intermediate defects and issues with Application Engineers (internal or external); Works closely with Application Engineers to create test specifications/conditions and build test cases to rigorously test product functionality and investigate all potential product test failures; Completes test assignments in a timely fashion; Reviews and analyses User Requirements Specifications for ambiguity and testability; Assists in the identification, evaluation, and implementation of vendor-supplied package releases; Assists in confirming the functionality as well as the compatibility with existing product features and interfaces to other applications, products and services; Collaborates with customers and advises about technical issues on active projects; Ability to tackle problems that require extensive data gathering, investigation, review, and analysis to define the problem and then develop/implement solutions which requires the use of complex analytical techniques and creative thinking; Participates in brainstorm and design sessions with the intent of writing and completing test scripts for the use by any system tester or QA staff member; Ability to completely and concisely write all necessary project documents required to complete project audits; Reads, understands, and interprets complex business and technical designs; Ability to discuss or explain data with team-members, internal or external to MTN, including Vendors or Third parties; Performs other duties as required.
Grade 12 certificate with 5 credits or better of which English and Mathematics are a must; Bachelor’s degree in IT/Software Engineering or related discipline; Basic Understanding of Software Development: Knowledge of SDLC and STLC.
Grade 12 certificate with 5 credits or better of which English and Mathematics are a must; Bachelor’s degree in IT/Software Engineering or related discipline; Basic Understanding of Software Development: Knowledge of SDLC and STLC.
professional certificate
No Requirements
JOB-67fe6ad1eae2e

Vacancy title:
Team Support – Quality Assurance

[Type: FULL_TIME, Industry: Telecommunications, Category: Management]

Jobs at:
MTN Zambia

Deadline of this Job:
Monday, April 21 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, April 15 2025, Base Salary: Not Disclosed

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Learn more about MTN Zambia
MTN Zambia jobs in Zambia

JOB DETAILS:

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Team Support – Quality Assurance

Mission:

The mission is to be responsible for taking product development initiatives from conception through to execution and supporting system improvements and quality assurance through testing.

  • Creates and executes detailed test scripts, test plans and test cases outlining various scenarios and recommendations for failure remediation, to support new product development and enhancements;
  • Ensures successful test cycles by tracking and resolving simple to intermediate defects and issues with Application Engineers (internal or external);
  • Works closely with Application Engineers to create test specifications/conditions and build test cases to rigorously test product functionality and investigate all potential product test failures;
  • Completes test assignments in a timely fashion;
  • Reviews and analyses User Requirements Specifications for ambiguity and testability;
  • Assists in the identification, evaluation, and implementation of vendor-supplied package releases;
  • Assists in confirming the functionality as well as the compatibility with existing product features and interfaces to other applications, products and services;
  • Collaborates with customers and advises about technical issues on active projects;
  • Ability to tackle problems that require extensive data gathering, investigation, review, and analysis to define the problem and then develop/implement solutions which requires the use of complex analytical techniques and creative thinking;
  • Participates in brainstorm and design sessions with the intent of writing and completing test scripts for the use by any system tester or QA staff member;
  • Ability to completely and concisely write all necessary project documents required to complete project audits;
  • Reads, understands, and interprets complex business and technical designs;
  • Ability to discuss or explain data with team-members, internal or external to MTN, including Vendors or Third parties;
  • Performs other duties as required.

Candidate Requirements:

  • Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
  • Bachelor’s degree in IT/Software Engineering or related discipline;
  • Basic Understanding of Software Development: Knowledge of SDLC and STLC.

 

Work Hours: 8

Experience: No Requirements

Level of Education: professional certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.

  • Candidates are mandated to answer the question below on their cover page to the hiring Manager.
  • Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)
  • Lead with Care
  • Can-do with Integrity
  • Collaborate with Agility
  • Serve with Respect
  • Act with Inclusion
  • Hand delivered applications will not be accepted. The closing date for accepting applications is 21st April 2025.
  • Note: that only shortlisted candidates will be contacted.
  • “For details on how we handle your personal data, please review our Data Privacy Notice for Job Applicants at www.mtn.zm/data-privacy-notice-job-applicants.

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, April 21 2025
Duty Station: Lusaka | Lusaka | Zambia
Posted: 15-04-2025
No of Jobs: 1
Start Publishing: 15-04-2025
Stop Publishing (Put date of 2030): 15-04-2066
Apply Now

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  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'default'301μs3.94KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'237μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT * FROM `icop0_js_job_fieldsordering` WHERE isvisitorpublished = 1 AND fieldfor = 14 ORDER BY ordering238μs4.27KB/components/com_jsjobs/models/customfields.php:59Copy
  • SELECT `id`,`name`,`rules`,`parent_id` FROM `icop0_assets` WHERE `name` IN (:preparedArray1,:preparedArray2,:preparedArray3,:preparedArray4,:preparedArray5,:preparedArray6,:preparedArray7,:preparedArray8,:preparedArray9,:preparedArray10,:preparedArray11,:preparedArray12,:preparedArray13,:preparedArray14,:preparedArray15,:preparedArray16,:preparedArray17,:preparedArray18,:preparedArray19,:preparedArray20,:preparedArray21,:preparedArray22,:preparedArray23,:preparedArray24,:preparedArray25,:preparedArray26,:preparedArray27,:preparedArray28,:preparedArray29,:preparedArray30,:preparedArray31,:preparedArray32,:preparedArray33,:preparedArray34,:preparedArray35,:preparedArray36,:preparedArray37,:preparedArray38,:preparedArray39,:preparedArray40,:preparedArray41,:preparedArray42,:preparedArray43,:preparedArray44,:preparedArray45,:preparedArray46,:preparedArray47,:preparedArray48,:preparedArray49,:preparedArray50)731μs8.25KBParams/libraries/src/Access/Access.php:357Copy
  • SELECT `id` FROM `icop0_rstbox` WHERE `published` = 1 AND `testmode` = 0124μs936B/administrator/components/com_rstbox/EngageBox/Boxes.php:45Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 22117μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 24148μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 28110μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 38165μs81.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 39220μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT * FROM `icop0_rstbox` WHERE `id` = 40135μs1.97KB/administrator/components/com_rstbox/EngageBox/Box.php:242Copy
  • SELECT `a`.`menutype`,`a`.`title` FROM `icop0_menu_types` AS `a` WHERE `a`.`client_id` = 0141μs1.19KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:138Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'mainmenu' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft861μs1.8KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'distribution-channels' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft308μs1.17KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'categories-list' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft705μs2.3KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-team-support-–-quality-assurance-job-at-mtn-zambia-75525' AND `published` = 1175μs9.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-team-support-–-quality-assurance-job-at-mtn-zambia-75525'79μs960B/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration373μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'174μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field171μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'144μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1169μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'228μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`380μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'101μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc246μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`439μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid167μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid185μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-team-support-–-quality-assurance-job-at-mtn-zambia-75525'107μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 1104μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"527μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.4ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin140μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin119μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`211μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'157μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'273μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 259589μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?139μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?14.07ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy
  • DELETE FROM `icop0_session` WHERE `time` < ?19.67ms760BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:80Copy