Vacancy title:
Information Technology Officer

Jobs at:
Ferwafa

Deadline of this Job:
24th October 2018 at 12:00 AM.

Duty Station:
Kigali, Rwanda

Summary
Date Posted: 15th October 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

About the Company

JOB DETAILS:
FERWAFA would like to request interested people to apply for the below-listed positions by fulfilling the respective mentioned requirements:

Information Technology Officer

Report to: The Director of Administration and Finance
Role: To provide a personalized system and network with database and application support in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to FERWAFA IT requirement.
He (She) is specifically responsible for:

Functions Tasks
Network Administration

• Oversee file management on the centralized resource or on the individual workstation;
  
• Oversee computer security and antivirus update;
  
• Oversee network and server;
  
• Ensure that the network infrastructure is up and running;
  
• Provide a well-functioning computer networking system for FERWAFA;
  
• Keep an eye out for needed updates;
  
• Install and implementing security programs.
  
• Administer and maintain the internal network and internet connections (Wifi and fiber optics) by anticipating the renewal in operational conditions of all IT structures
  
• Install and ensure the proper functioning of computer equipment in the offices and take care of the maintenance and monitoring of the LAN, Server, Routers, Printers, Switches, Wireless, VoIP, etc.
  

System Administration

• Introduce and integrate new technologies into existing Systems;
  
• Apply operating system updates, patches, and configuration changes;
  
• Install and configure new hardware and software.
  
• Add, removing, or updating user account information, resetting passwords, etc;
  
• Troubleshoot any reported problems.
  
• Diagnose faults and malfunctions related to hardware or software and in addition to installing new versions and updating them;
  

User Support

• Ensure troubleshooting of computer programs;
  
• Answer technical queries and assisting users by phone or on-site;
  
• Identify the IT needs of FERWAFA staff while developing training and development plans for IT tools;
  

Web and Mail management

• Ensure that the FERWAFA website is well designed;
  
• Manage e-mail accounts.
  

Maintenance of IT equipment

• Ensure the maintenance of hardware and software for all FERWAFA computers;
  
• Plan and ensure the implementation of preventive and curative maintenance;
  
• Supervise the preventive maintenance activities.
  
• Provide technical assistance to users to resolve equipment failures and malfunctions, simple operating system troubles including all configurations;
  
• Periodically inventory the equipment and the equipment of the FERWAFA ICT in collaboration with the logistics manager while ensuring their preventive maintenance;
  

Produce a report of activities

• Produce monthly, quarterly and annual report of activities
  
• Perform any other duties related to football that might be assigned to him/her
  

SELECTION CRITERIA
The candidate will have a/an:

• Have a master’s degree in Computer Science, Software Engineering, Computer and at least 1 year of working experience in the same field. or bachelor’s degree in Computer Science, Software Engineering, Computer and at least 3 years of working experience in the specified field.
  
• Proven experience as IT professional with knowledge of Rwanda’s ICT Policies
  

Strategies;

• Full comprehension of web application and database security;
  
• Excellent knowledge of MS Office;
  
• Proficiency in English, French, and Kinyarwanda;
  
• Analytical and problem-solving skills.
  
• Have excellent task-management skills, able to set and meet deadlines and multi-task effectively with discretion and confidentiality.
  
• The candidate should be available to start immediately upon confirmation of his recruitment and contract terms finalization.