Customer Service Support
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Vacancy title:
Customer Service Support

[ Type: FULL TIME , Industry: Telecommunications , Category: Customer Service ]

Jobs at:

ZEDMOBILE

Deadline of this Job:
Friday, January 10 2025 

Duty Station:
Within Zambia , Livingstone and Kitwe, South - Central Africa

Summary
Date Posted: Monday, January 06 2025, Base Salary: Not Disclosed

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JOB DETAILS:
Key Responsibilities
Sell Zedmobile products and services
Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
Meet personal and team sales targets
Follow communication procedures, guidelines, and policies
Inform customer of deals and promotions

Candidate Requirements
Degree or Diploma in Business Administration or Marketing
Maximum of 5 year proven customer support experience
Excellent communication and presentation skills
Ability to multitask, prioritize and manage time effectively
Appreciation of the telecommunications industry

Work Hours: 8

Experience in Months: 60

Level of Education:
Bachelor Degree

Job application procedure
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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, January 10 2025
Duty Station: Livingstone and Kitwe
Posted: 06-01-2025
No of Jobs: 1
Start Publishing: 06-01-2025
Stop Publishing (Put date of 2030): 06-02-2077
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