Summary
Date Posted: Monday, May 08 2023, Base Salary: Not Disclosed

JOB DETAILS:
PURPOSE OF THE ROLE
To manage all reception management functions and provides general administrative support according to Hillview Medical centre standards for the achievements of company goals.

Key responsibilities:
The receptionist will be required to perform the following tasks:
1. Maintain confidentiality of patients and keeping patients files safe
2. Perform basic office functions including welcoming patients/clients and giving them appropriate information. Answering and forwarding calls to appropriate extensions. Maintain confidentiality of patients and keeping patients files safe
3. Encourage daily assessment to ensure good housekeeping
4. Maintain and enhance customer relations
5. Ensure customers are attended to on time and advise accordingly
6. Resolve all queries quickly and effectively that are communicated by both internal and external clients
7. Provide administrative support to managers and staff
8. Complete all necessary documentation correctly and submit it on time.
9. Monitor maintain confidentiality according to company policies and procedures

Qualifications
1. Diploma/degree in Business administration, front office management or any related field.
2. Minimum of one year experience
3. Strong Accounting background
4. Proficient in computer (excel, word, power point, smartcare systems).
5. Excellent interpersonal and communication skills and commitment to work in a team.
6. Excellent verbal and written communication skills in English.
7. Excellent phone etiquette ensuring calls and messages are routed in a timely manner.
8. Must be well groomed.

Work Hours: 8

Experience in Months: 12

Level of Education: Postgraduate Degree

Job application procedure
Application letters should be accompanied by clear photocopies of the relevant supporting documents and should be addressed to:
The Administrator,
Hillview Medical Centre Ltd
Plot 6708 Freedom way,
Parklands Box 22996, Kitwe.

Tel: 0955224404 Email: hillviewmedicalcentre@gmail.com
Closing date, for receipt of applications is 20th May 2023

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