Summary
Date Posted: Monday, November 08, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Position Title: Banquet Coordinator
Reports to: Banquet Manager
Position Summary:
As a Banqueting Coordinator you are responsible to meet with group coordinator / event hosts prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, specific guest needs, buffets, action stations, etc.
Working closely with the banqueting team, he / she is responsible for the execution and delivery of all events, maximizing revenue, utilization of meeting space and working to achieve or exceed the defined budgeted revenues for banquet department.

Event Coordinator Duties and Responsibilities:
• Preparation of BEO- Banquet Event Orders and responsible to ensure they are issued and distributed in a timely fashion.
• Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.
• Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling.
• Work closely with Banquet Manger to ensure all aspects of the event have been cost effective and serviced both clients and hotel needs.
• Tour, inspect and monitor banquet rooms and presentations.
• Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio visual needs.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow up and communication both internally and to the guest / client.
• Ensure that Opera Sales and Catering are updated daily for all event space bookings.
• Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner.
• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.

Prerequisites:
• Excellent communication skills necessary.
• Knowledgeable at negotiating and sales.
• Confident at presenting presentations.
• Must be flexible to accommodate irregular or extended hours duties.

Education:
Degree or diploma in hotel management or Degree in Business administration. Advanced computer skills – Knowledge of Hotel software / PMS or Sales + Catering software.
Experience:
Minimum 1 to 2 years work experience as a Sales Coordinator or Banquet coordinator in a luxury or full service hotel required.

Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree

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