Summary
Date Posted: Thursday, December 03, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Eligibility criteriaMinimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations. .

Description of task
Under the overall guidance and direct supervision of UNDP Deputy Resident Representative, Chair of the Operations Management Team (OMT), the Common Services Manager will perform the following tasks:
Provide advice to ensure effective implementation of Common Services Operations and Business Operations Strategy (BOS) focusing on the achievement of the following results:
• Full compliance of operations with UN/UNDP rules, regulations and policies, implementation of corporate operational strategies, establishment of management targets and monitoring of achievement of results;
• Business processes mapping and establishment of internal Standard Operating Procedures (SOPs) in common services;
• Ensure Mutual Recognition i.e. for all UN Agencies to operate according to the principle of mutual recognition under the UN reformation;
• Constant monitoring and analysis of the operating environment, timely readjustment of the operations, advice on legal considerations and risk assessment;
• Provide support to the Chair of OMT on all issues related to Common Services (CS), including identifying new Common Services, initiating negotiations with service providers, formulating draft agreement, monitoring performance of Common Services;
• Implement a systematic client-oriented approach in the common services operations: implement systems that improves common services efficiency and quality of service and tracks regularly UN House personnel satisfaction;
• Analyze existing Common Services and identify new areas of opportunities where Common Services interventions could be further developed, i.e., security, transport and travel services, building maintenance, ICT and IT support, procurement;
• Monitor progress of Common Services arrangements and identify constraints and delays to bring to the attention of the Chair of OMT, identify new areas of opportunities where Common Service interventions could further be developed. Develop new and improved CS, and regularly review the CS mechanism with a view to keeping it aligned with changing scope of CS in Zambia. Oversee the Common Services cost sharing arrangement. Ensure timely development of Common Ser-vices annual work plans and budgets, as required;
• Advise on the establishment of common premises, including cost-benefit analysis and coordination with agencies;

Job Skills: Not Specified

Qualifications/Requirements
Required degree level: Master degree or equivalent
Education – Additional Comments:
• Master’s Degree in Business Administration, Public Administration, or related field.
Required experience: 60 Months
Experience remark:
• Minimum of 5 years professional work experience in relevant areas such as UN’s Common Services Management of which 3 or more years should be of project management responsibilities of similar size and complexity;
• Knowledge of UN, and the role of the UN Resident Coordinator System is an asset;
• UN operational Work experience in a conflict or post setting is an asset;
• Thorough professional and technical knowledge of ATLAS Modules or other ERP systems is an advantage;
• Experience in implementation and monitoring Action Plans involving many UN organizations to ensure effective operational common support office structure is an asset.
Language skills:
• English(Mandatory), Level – Fluent

Job Education Requirements: Master’s Degree in Business Administration

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
To apply for this job please visit https://www.unv.org//calls/ZMBR000204-8359  

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