Summary
Date Posted: Monday, December 11 2023, Base Salary: Not Disclosed

JOB DETAILS:
Lodge Supervisor Job Description
• Lodge supervisors oversee all daily Lodge operations and assist the Lodge manager with specified management tasks.
• Lodge Supervisor Duties and

Responsibilities
• Monitor Inventory for housekeeping, restaurant, laundry and maintenance (assist the chef in F&B)
• Inspection of rooms and reconcile with front office
• Process customer complaints patiently
• Plan, train, oversee and manage food and beverage members of staff
• Oversee and supervise the welcoming of customers
• Always strive towards an exceptional customer experience
• Lodge Supervisor Skills and Qualifications
• We need a supervisor with the following skills
• Sales skills – good sales skills are essential for Lodge supervisors, who often sell extra Lodge services and amenities to guests to increase Lodge profits
• Customer service – Lodge supervisors address customer problems, so customer service skills are highly desired by employers
• Personnel management – Lodge supervisors manage all Lodge staff members, which requires strong leadership skills and management experience
• Communication skills – Lodge supervisors use excellent verbal communication skills to respond to directions from the Lodge manager, relay instructions to staff, and interact with Lodge guests
• Time management – because Lodge s work on a shift-based schedule with strict check-in and check-out times, Lodge supervisors need great time management skills
• Attention to detail – Lodge supervisors inspect all areas of the Lodge and manage all daily operations in the specified departments, which requires good attention to detail
• Computer skills

Qualifications
1. At least 3 years of experience as Lodge Supervisor, Front Office Manager or similar role
2. Excellent knowledge of MS Office (especially Excel and Word)
3. Good problem-solving skills
4. Team player
5. Good time-management skills
6. Great interpersonal and communication skills
7. High School diploma in hospitality management any other additional qualifications will be a great advantage
Please note preference will be given to individual Kitwe residents residing in the following areas: Riverside, Parklands, Kwacha East,First Kwacha, Bulangililo, Chimwemwe, Nkana East and Nkana West

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• To Apply: Send your application letter and CV in PDF format to and cc to wanipamwiza2@gmail.com , info@serene-gardens.co  by the 10Th January , 2024

All Jobs

QUICK ALERT SUBSCRIPTION