Summary
Date Posted: Monday, March 24 2025, Base Salary: Not Disclosed

JOB DETAILS:
Main Duties
• Develop and implement HR strategies aligned with business goals to enhance workforce productivity and engagement.
• Oversee recruitment, onboarding, and retention strategies to attract and retain top talent.
• Drive initiatives that promote a positive and inclusive workplace culture, ensuring high employee satisfaction.
• Develop and implement learning and development programs to upskill employees and enhance career growth.
• Establish and oversee performance evaluation processes, ensuring continuous feedback and improvement.
• Manage competitive compensation, benefits and rewards programs to attract and retain employees.
• Ensure compliance with local labor laws and company policies, handling employee relations and workplace disputes effectively.
• Champion Diversity, Equity and Inclusion (DEI) initiatives to create an inclusive work environment for all employees.
• Monitor HR metrics, analyze workforce trends, and provide data-driven insights to leadership.

Minimum Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or a related field (ZIHRM certification required).
• Minimum of 3-5 years of HR experience, preferably in the BPO industry.
• Strong knowledge of HR best practices, Zambian labor laws and employee relations.
• Proven ability to lead culture-building initiatives and drive organizational change.
• Excellent leadership, communication, and conflict-resolution skills.
• Experience with HR systems, performance management tools, and engagement platforms.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced and dynamic environment.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
• Qualified candidates meeting the above requirements must send their CVs before the 28th March, 2025 through the link provided.
• To apply for this job please visit forms.gle.

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