Summary
Date Posted: Friday, December 15 2023, Base Salary: Not Disclosed

JOB DETAILS:
• The Frankfurt Zoological Society (FZS) conserves wildlife and ecosystems, focusing on protected areas and outstanding wild places. FZS maintains long-term conservation programmes in Africa, South America, Asia, and Europe. The Africa Programme is FZS’s largest and oldest and is active in five focal countries: the Democratic Republic of Congo, Ethiopia, Tanzania, Zambia, and Zimbabwe (www.fzs.org).
• FZS Zambia (FZS-Z) is looking for a tourism coordinator with a background in tourism operations to play a crucial role in our work developing tourism in and around the North Luangwa Conservation Programme (NLCP) and coordinating operations in existing community camps.
• The tourism coordinator will oversee the implementation of training and standardisation plans relating to camp management and customer service, as well as managing compliance requirements such as licensing and reporting concerning all tourist activities supported by the North Luangwa Conservation Programme (NLCP).
• The role will require a proactive individual to manage relationships with NLCP tourism partners and ensure the smooth running and professionalisation of tourism facilities in and around North Luangwa National Park. You will have a proven track record in tourism, operations, and coordination. You need to have leadership and interpersonal skills to ensure professional delivery against project aims, objectives, and timelines while meeting regional best practices. You will be able to run and develop existing structures. Specifically, you would mentor and support staff to deliver community-based tourism products at NLCP. You will be able to work independently as well as part of a team. This position reports to the FZS-Z NLCP Project and Programme Managers.

Requirements:
• Degree qualifications required in relevant field
• 3+ years post-degree experience in the sector
• Broad knowledge of ecotourism principles
• Strong organisation and problem-solving ability
• Competence in the use of business software programs (MS Word, Excel, etc.)
• Driving license with experience driving in rural areas and/or national parks in Zambia
• A solid approach to planning and data management
• Self-motivated and able to work efficiently under pressure to meet deadlines.
• Skilled collaborative worker with experience working with a range of stakeholders, e.g. communities or decision-makers
• Effective communicator
• Experience in contributing to community projects
• FZS-Z would particularly welcome applications with experience in one or more of the following areas: hotel or lodge management, project management of tourism development sites, and training of tourism staff.
• Salary: Commensurate with qualifications and experience
• Start Date: February 2024
• Contract Type: Full-time; 1 year
• Location: NLCP/field

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
• To Apply: Email to jobs@fzs.org 
• Application requirements: Please email a cover letter (maximum of 1 page) explaining why you feel you should be considered for this post; a full CV (highlighting relevant experience and achievements); and contact details for three referees (who will not be contacted without your permission). Please use ‘Tourism Coordinator, FZS Zambia’ as the subject line. Kindly email the cover letter and CV as a single document. NB: Please do not send any copies of certificates
• The closing date for applications is 23:59 hrs on Sunday 7th January 2024. The first interviews will be held in early January 2024. Candidates selected for the interview will be contacted by email or telephone – please specify your preferred method of contact in your cover letter.
• Regrettably, due to limited resources and the high number of applications anticipated, we are only able to contact shortlisted candidates. If you do not hear from us within two weeks of the closing date, please assume that you have not been successful on this occasion.
• FZS values diversity and is committed to equality of opportunity.
• To apply for this job email your details to jobs@fzs.org 

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