Vacancy title:
Expansion Manager

Jobs at:
BBOXX

Deadline of this Job:
19th September 2018

Duty Station:
Kigali, Rwanda

Summary
Date Posted: 5th September 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

BBOXX is a UK-based company providing affordable, upgradeable solar solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. With over 100,000 systems deployed so far, we have 450+ staff - working across 5 offices in the UK, China, East & West Africa - who are waking up every morning to work with BBOXX to electrify 20M people by 2020. We invite you to join us on this journey to electrify the off-grid world.

JOB DETAILS:

Expansion Manager

Role Profile

Title: Expansion Manager

Reports to: Head of BBOXX Business / Head of B2B

Location: Kigali, Rwanda (initially)

Role Purpose: To create long-term, trusting relationships with our new markets (B2B) customers. A B2B customer will mainly be an operator in a specific market/country using BBOXX operating model with BBOXX products and/or services. The Expansion Manager will oversee the development of a portfolio of assigned B2B customers, and actively develop new business from existing B2B clients. A successful Expansion Manager collaborates with our commercial teams to achieve commercial targets, while keeping our B2B clients satisfied and engaged with our products, services, and operating model in the long-run.

KEY RESPONSIBILITIES

• Be the point-of-contact for all B2B customer matters
• Coach B2B customer Managing Directors/General Managers on how to effectively set-up and run a new market operation
• Where appropriate, serve in a non-executive support capacity on B2B customers’ boards
• Build and maintain strong, long-lasting B2B client relationships
• Negotiate contracts and close agreements (new BBOXX consulting engagements etc) to maximize profits
• Develop trusted advisor relationships with B2B customer key stakeholders and executive sponsors
• Ensure the timely and successful delivery of BBOXX solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to BBOXX and customer stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet commercial targets
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts etc)
• Prepare reports on B2B account status (e.g. pre-launch progression status etc)
• Employ strong problem-solving and negotiation skills
• Assist with challenging client requests or issue escalations as needed
• Assist in the recruitment of key staff in a new market
  Requirements
• Proven track record of success as an Expansion Manager or equivalent
• Experience working in Africa
• Aptitude to very quickly and completely grasp BBOXX’s operating model and solution offerings
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-levels
• Solid experience with MS Excel a must, and with CRM software a plus (e.g. Salesforce)
• Experience delivering client-focused solutions to B2B customer needs
• Proven ability to juggle multiple projects at a time, while maintaining a sharp attention to detail
• Excellent listening, negotiation and problem-solving abilities
• BA/BS/MA/MS degree in Business Administration, Engineering, Marketing, or other relevant field
• Able to use English as the main business language is a must. Fluency in both English and French will be an advantage
  CORE COMPETENCIES
• ADAPTABILITY: Flexible, results-oriented, and able to work in a project-driven environment
• PROJECT MANAGEMENT: Ability to multi-task, with strong project management and decision-making skills
• INFLUENCE: Strong leadership and influencing skills, with the ability to engage key stakeholders
• ANALYTICAL: Strong analytical and numerical skills, commercial acumen, and MS Excel skills
• CHANGE LEADERSHIP: Demonstrated ability to lead change efforts across a team, or within an organization
• JUDGEMENT: Good judgment, and the ability to develop credibility across the business

Benefits

• Competitive salary and regional/international medical insurance
• Our relentless commitment to personal development and career growth
• Working with the best people in the sector, and making an impact on the millions of off-grid families
• Living and working in one of the most beautiful parts of East Africa