Summary
Date Posted: Wednesday, September 08, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job title: Lead qualifier
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
Effectively qualifies a suspect before allocation to Field Sales, Direct Sales or Telesales or any other relevant channel charged with ongoing or future campaigns. Is expected to achieve individual sales lead targets as set out in the Global Commercial standards and key performance indicators.

Key responsibilities
• Integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customers’ immediate and future needs.
• Provide customer-oriented service at all times relating to specific sales issues.
• Source and qualify all suspects received in order to pass leads to the appropriate sales channel and /or resource via COMET/CSV
• Maximize all opportunities to secure new businesses through the lead qualification process in order to build and maintain strong internal and external customer relationships.
• Collaborate with Sales team to ensure that FSE/TS sales receive and wok on leads assigned to them.
• Also refer to the Service Points prospects that fell within the cash threshold.
• Ensure co-operation with other members of the sales team.
• Accurately quantify express revenue potential as well as current shipping profile in addition to validating customer information and needs when assigning leads.
• Produce quality prospects and potential account leads to contribute to the achievement of the country’s overall sales objectives and targets.
• May participate in ad hoc projects and assignments from time to time.
• Make a minimum of 55 calls per selling day to suspects in view of converting these to prospects for the sales team to key into their pipeline.
• Daily activities need to be planned and entered into the COMET
• Daily/weekly analysis and feedback must be submitted to the Country Commercial Manager
• Where necessary, raise necessary documentation applicable to the main customer database ensuring customer information is available and current.

Minimum Requirements
Education & experience
• Minimum 2 years’ experience
• University degree/HND or Equivalent
• Excellent operational process knowledge with strategic perspective
We are looking forward to your application.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 24

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Job application procedure
To apply for this job please visit dhlexpress.taleo.net.

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