Request for Proposals – IT Support Services at CBM Zambia Christian Blind Mission
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Request for Proposals – IT Support Services at CBM Zambia Christian Blind Mission

Christian Blind Mission Zambia is a disability inclusive organization committed to improving life of people with disabilities in the poorest communities of the world. Through our disability-inclusive development approach, we address the barriers that hinder access and participation and actively seek to ensure the full participation of people with disabilities as empowered self-advocates in all development and emergency response processes.

Christian Blind Mission (CBM) invites applications from eligible suppliers for IT support services for the Country Office.

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Learn more about CBM Zambia Christian Blind Mission

CBM Zambia Christian Blind Mission jobs in Zambia

Core responsibilities:

  • Troubleshoot and provide technical support with guidance of CBM’s IT department.
  • Register defects and failures within the IT system, analysis of problems, solving such problems and the respective documentation.
  • Setup equipment for the office during onsite and offsite meetings/functions
  • Configure certain hardware equipment such as printers with the guidance of CBM’s IT personnel.
  • Asses and give recommendation for replacement of specific equipment.

Professional profile and requirements

  • Practical knowledge on and troubleshooting of computer-related work including laptops, networks, printers, and common office applications
  • Experience in handling IT and help-desk support.
  • Trustworthy.
  • Ability to work in an international team with clear communication structures.
  • Understanding that CBM is an international organisation with a global IT strategy which provides the framework for the local IT.
  • Ability to work under pressure and meet deadlines.
  • Flexible, resourceful and active.
  • Willingness to learn.

Some tasks include, but not limited to:

  • Regular Tasks Personal Computer
  • Check computer hardware and clean up (dust/dirt removal)
  • Computer Software Clean up.
  • Remove unwanted Software
  • All other programs and tools only on business case after agreed with IT Department
  • Check the presence and the actuality of an antivirus software/personal firewall.
  • Check that the latest MS updates are applied.
  • Update software (like Adobe Reader, Flash player, Java etc.).
  • Each machine must be checked at least once every month. A documentation of each check must be prepared.
  • Check computer hardware and clean up
  • Recording of IT inventory in the office

Documents required:

  • Business Profile including contact details, physical address
  • Business registration/licence certificates
  • Copy of suppliers valid Zambia Revenue Authority Tax Clearance, Value Added Tax (VAT) registration and With Holding Tax Exemption Certificates
  • List of current customers and their contact details (references)
  • Evidence of financial capacity (Proof of bank account, bank statements not later than three months and audited accounts)
  • Proposal with clearly indicated payment terms

Submission Procedure

Please send all documents via email to procurement.zambia@cbm.org, by the 12th November 2022.

Job Info
Job Category: Tenders in Zambia
Job Type: Full-time
Deadline of this Job: 12 November 2022
Duty Station: Lusaka
Posted: 03-11-2022
No of Jobs: 1
Start Publishing: 03-11-2022
Stop Publishing (Put date of 2030): 03-11-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1124μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'160μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`213μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'60μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc180μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`454μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid129μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid117μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Request-for-Proposals-–-IT-Support-Services-at-CBM-Zambia-Christian-Blind-Mission-40538'120μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 165μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"368μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES704μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin112μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin69μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`118μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'90μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'198μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 601264μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?106μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?627μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy