Summary
Date Posted: Tuesday, December 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
QUALIFICATIONS AND EXPERIENCE
Minimum Required Qualifications and Experience:
§ Grade 12 Certificate
§ Diploma in secretarial or administration
§ Hands on experience in handling office equipment e.g. Printer, binder etc
§ Proficiency in Microsoft office applications
§ Strong written and verbal communications skills
§ Professional attitude and appearance
Desirable Qualifications and Experience:
§ Previous experience working as receptionist
§ 2 years’ experience as a receptionist
§ Customer Service oriented and honest
§ Confidentiality
§ Previous experience in NGO sector added advantage

TECHNICAL AND BEHAVIOURAL COMPETENCIES
§ Customer Orientation
§ Good Interpersonal skills
§ Good time management skills and ability to determine priorities
§ Counselling skills
§ Professional Ethics

KEY PERFORMANCE AREAS
§ Greet and welcome visitors as soon as they arrive at the office.
§ Direct visitors to the appropriate person and office
§ Maintain office security by following safety procedures
§ Controlling access via the reception desk i.e. ensure visitors register and screening registers are completed and issue visitors’ badge
§ Maintain office security by following safety procedures
§ Controlling access via the reception desk i.e. ensure visitors register and screening registers are completed and issue visitors’ badge
§ Answer, screen, and forward incoming calls
§ Receive, sort, record and distribute mail/deliveries
§ Order front office supplies and keep inventory of stock
§ Perform other clerical duties such as scanning, photocopying, binding, etc
§ Maintain a proper filing system for the Operations unit
§ Review booking requests meeting rooms to ensure there is no clash among requesters.
§ Ensure meeting room set up has all the requirements

Work Hours: 8

Experience in Months: 24

Level of Education: Postgraduate Degree

Job application procedure
• Applications in the form of a cover letter and CV must be submitted to the vacancy email address indicated in the introductory section of the advert.
• All applicants are required to complete an online competency assessment accessible using this link – https://my.assessio.com/right-to-care-receptionist-temp-zm 
• Only applicants that complete the two steps above will be considered.
About the Organization
Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.
We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.
Right to Care Zambia has been awarded a five (5) year project funded by the USAID through the PEPFAR mechanism. The USAID – Action HIV Project aims to reduce HIV mortality, morbidity and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The USAID – Action HIV Project will work closely with and in support of the Ministry of Health.



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