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14 Collections Officers job at ExpressCredit Zambia
Express Credit Limited Zambia
Website :
140 Days Ago
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Vacancy title:
14 Collections Officers

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

ExpressCredit Zambia

Deadline of this Job:
Monday, December 02 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Monday, November 18 2024, Base Salary: Not Disclosed

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Learn more about ExpressCredit Zambia
ExpressCredit Zambia jobs in Zambia

JOB DETAILS:
Job Purpose
Responsible for managing the collection of outstanding debts from clients, negotiate payment arrangements, handle debtor enquiries, executing recovery and ensuring collection chain processes are in place, and to provide administrative assistance to the team.

Key Responsibilities
• Follow company standards and ensure high quality and productivity of job performance –
• Maintain good customer service.
• Follow internal rules/policies/guidelines.
• Contact debtors by telephone and email regarding the collection / recovery of overdue amounts on accounts. Updating client’s feedback on ERP system.
• Attend to walk-in clients for queries/payment arrangements.
• Follow up on promise to pay and payment commitment cases to ensure a positive resolution of actual payment
• Negotiate, set up and monitor payment arrangements in accordance with delegations and procedures by form of payment in full, settlements and / or payment arrangements
• Meet monthly collection targets as assigned by management
• Keep track and ensure all incoming payments are assigned/flagged
• Ensure all loans above 90 days delay are terminated
• Refer matters to legal for legal recovery action where necessary
• Provide ad-hoc activities when required
• Tracking and communicating error deductions with partners and handling all related issues as per line manager requests
• Generate ideas and suggestions for collections strategies improvements
• Being up to date with newest procedures and all job-related updates
• Being able to multitask and work in a fact pace environment

Qualifications and Requirements
• Grade 12 (Min 25 points) Tertiary Qualification in related field (finance) added advantage
• 1-2 Years relevant field experience – Computer literacy in Microsoft office (Word, Excel, Outlook)
• Meet daily /weekly /monthly targets
• Make outbound calls in accordance with predetermined schedules
• Ability to analyze and interpret account and all client documents
• Ability to multitask and work in fast-paced enviroment
• Approachable personality with problem solving skills
• Accuracy in data capturing
• Target driven
• Persistence
• Team Player
• Good Communications Skills
• Attention to Detail
• Problem solver
• Good negotiation skills

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• To apply for this job please visit talent.sage.hr.

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, December 02 2024
Duty Station: Lusaka
Posted: 18-11-2024
No of Jobs: 14
Start Publishing: 18-11-2024
Stop Publishing (Put date of 2030): 18-11-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SHOW FULL COLUMNS FROM `icop0_gsd_config`300μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'84μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc210μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`404μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid156μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid163μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-14-Collections-Officers-job-at-ExpressCredit-Zambia-68699'107μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 195μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"378μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.04ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin136μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin103μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`107μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'102μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'295μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 257690μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?119μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?125μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy