Summary
Date Posted: Thursday, February 13 2025, Base Salary: Not Disclosed

JOB DETAILS:

Job Purpose
The Customer Service Assistant will actively promote and sell products or services and
to create a positive customer experience.

Responsibilities:
• Greet customers warmly and assist them with their inquiries, providing information about products and services.
• Proactively identify customer needs and recommend appropriate products or services to meet those needs.
• Process sales transactions accurately and efficiently, including handling cash, credit card, and other forms of payment.
• Maintain a thorough understanding of product knowledge, including features, benefits, and pricing.
• Resolve customer complaints and issues effectively, escalating complex problems to the appropriate department when necessary.
• Build and maintain strong relationships with customers, fostering loyalty and repeat business.
• Meet or exceed sales targets and contribute to the overall sales goals of the team.
• Assist with visual merchandising, ensuring that displays are attractive and well-stocked.
• Maintain a clean and organized work environment.
• Stay up-to-date on product knowledge, company policies, and industry trends.
• Assist with other duties as assigned, such as inventory management or supporting other departments.

Qualifications and Experience
• Grade 12 with 5 credits including English and Mathematics
• 5 years of relevant experience in customer service and sales.
• Bachelors degree in any business field
• Ability to pay close attention to detail and be flexible in a fast paced and growing organization.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• Applications should be submitted electronically, via our website using the link
• https://forms.gle/yVBZk343avkzekMYA 
• Application attachments should include clearly scanned copies of the Curriculum Vitae, Qualifications, Certifications and other supporting documents which will be uploaded via the link as one PDF document. Please note that physical applications will NOT be accepted.
• Closing date for the applications is 19th February, 2025
• To apply for this job please visit docs.google.com.

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