Summary
Date Posted: Friday, February 21 2025, Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities and duties:
Recruitment support
• Post job adverts on job boards and social media platforms
• Screen resumes and job applications
• Assist with background and reference checks
• Help prepare job offer letters
• Support recruitment events, such as job fairs and career expos
Onboarding
• Ensure the preboarding process goes smoothly
• Conduct new employee orientation sessions
• Take care of new hire paperwork and logistics, such as setting up designated workstations, computer logins, email addresses, etc.
• Schedule meetings to discuss company policies and provide the employee handbook
• Serve as the primary point of contact for new employee inquiries
Record-keeping
• Maintain accurate and up-to-date employee records, including personal details, employment contracts, performance evaluations, and benefits documentation
• Collect and organize employment and tax information
• Assist with exit interviews and finalize termination documentation
Benefits administration
• Manage compensation and benefits documentation
• Process payroll tasks, including employee sick leave
• Resolve payroll errors and respond to related inquiries
• Assist with payroll and benefits reconciliations, audits, and payment approvals
Compliance
• Work with line managers and employees to process compliance service requests
• Maintain accurate compliance records and tracking tools
• Undertake administrative duties necessary to fulfill compliance tasks
• Escalate complex issues to Compliance Specialists when needed

Performance management
• Support in preparing and managing performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits
• Send separation notices to employees who are due for mandatory retirement
• Provide departing employees with necessary documentation and process final or severance payments
• Act as the point of contact for post-separation queries

Employee relations
• Handle employee grievances and complaints
• Collect and process incident reports from various business units
• Collaborate with the legal department to prepare Notices to Explain and ensure delivery
• Arrange an administrative hearing and document the minutes of the meeting
• Prepare and deliver notices of decisions and maintain company offense records

Requirements:
• Must have a degree in Human Resource Management
• Must be a paid-up member of Zambia Institute of Human Resource Management (ZIHRM)
• Must have a full Grade 12 certificate with at least credit in both English and Mathematics
• Must have at least 3 years of work experience as a Human Resource officer
• Must be computer literate

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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