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Business Applications Support Lead job at First Quantum
First Quantum
Website : https://first-quantum.com/
56 Days Ago
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Vacancy title:
Business Applications Support Lead

[ Type: FULL TIME , Industry: Mining , Category: Computer & IT ]

Jobs at:

First Quantum

Deadline of this Job:
Wednesday, February 19 2025 

Duty Station:
Within Zambia , Solwezi, South - Central Africa

Summary
Date Posted: Wednesday, February 05 2025, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about First Quantum
First Quantum jobs in Zambia

JOB DETAILS:
At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:
Job title: Business Applications Support Lead
Site: Kansanshi Mining Plc.
Department: IT & Digital
Section: Business Applications Support
Position reports to: Superintendent – Business Applications & Project Delivery
Direct reports: Application Support Specialists, Operations Systems Support Specialist

PURPOSE
Manage the business applications support function and ensures that policies and strategies are applied to efficiently support the life cycle of business applications including application installation, rationalization, support, maintenance and provision of training to end users. Responsible for support and system administration of CSR, Human Resources, Health, Safety, Environment, Training, Mining, Survey, Geology and other Operational off-the-shelf and custom developed applications.

KEY RESPONSIBILITIES
• Managing the end-to-end process of selecting, deploying, support, maintenance and decommissioning of business applications
• Comply with established processes and procedures such as, configuration management and package maintenance
• Responsible for planning application system upgrades, installation of new releases, and migration to new systems
• Staying up to date with business applications used across the organization
• Manage the application inventory across the site including software contracts
• Coordinating and managing business application team to provide a support that aligns with IT & Digital SLAs
• Overseeing the change management process in implementing updates, improvements, and ensuring data security to business applications
• Developing and managing knowledge base and e-learning for use of business applications.
• Conducting regular internal audits on application usage and identifying opportunities for improvement

QUALIFICATIONS
• Bachelor’s degree in engineering, computer science, information systems, data science etc.
• Masters will be an added Advantage.

EXPERIENCE
• Minimum 5 years of related experience in technology / digital leadership roles
• Business relationship certifications such as ITIL v4, BRMP (Business Relationship Management Professional), and CBRM (Certified Business Relationship Management)
• Python, Microsoft Power Apps, Microsoft Azure Data Services
• Member of ICTAZ or EIZ

BEHAVIOURAL TRAITS
• Effective communication
• Ability to influence managers and employees
• Ability to demonstrate leadership
• Critical thinking
• Conflict management
• Problem solving skills
• Ability to work in pressured and deadline-driven operating environment
• Detail-orientated with the technical aptitude and ability to perform tasks accurately and comprehensively
• Expert in multi-tasking, time management and planning of work
• Excellent presentation skills


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified, Click here to apply.


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, February 19 2025
Duty Station: Solwezi
Posted: 05-02-2025
No of Jobs: 1
Start Publishing: 05-02-2025
Stop Publishing (Put date of 2030): 05-02-2077
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1160μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'142μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`277μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'53μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc190μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`265μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid90μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid132μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Business-Applications-Support-Lead-job-at-First-Quantum-72117'66μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 178μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"362μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES916μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin129μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin93μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`98μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'73μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'214μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 824359μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?164μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?184μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy