Summary
Date Posted: Friday, March 08 2024, Base Salary: Not Disclosed

JOB DETAILS:
Our solutions are a key part of most industries – electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.
Your role
• Receive incoming calls for service of compressed air equipment and schedule all shop and field service repairs in computer system.
• Creating and managing service orders.
• Provide regular updates to customers regarding service that is in process.
• Provide price quotations for service jobs to customers.
• Maintain scheduled service Contract orders in computer system and facilitate the closing orders approved for invoicing.
• Review and maintain labor records for Service Technicians.
• Prepare credit notes and manual invoices for review by the BLM.
• Place orders for parts required to complete service orders, and work to expedite the delivery of these orders, as needed.
• Report completed service jobs and/or problem areas on a daily basis to the Service Supervisor.
• Maintain service files, including Service contracts and related agreements, open orders, customer history
• Prepare outgoing mail and overnight mail packages.
• Coordinate travel arrangements for Service Technicians.
• Prepare service quotations for BLM approval.
• Coordinate the installation of new compressed air equipment with Sales.
• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
• Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
• Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.

To succeed, you will need
Education and Experience:
• Technical/Business Qualification in relevant field
• Planning coordination experience in an industrial service industry preferred.
Job Knowledge, Skills, and Abilities:
• Knowledge of parts and maintenance/repair for air compressors or similar machinery preferred.
• Must be able to work independently and have excellent organizational, interpersonal, verbal and written communication, and problem-solving skills.
• Must be able to manage multiple priorities with flexibility, a positive attitude, and a strong commitment to customer service.
• Must be proficient in Microsoft Office, including Word and Excel.
In return, we offer you
• International Organisation with great Culture
• Resources to effectively carry out tasks
• Safe work environment
• Relevant training to support your function

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
• Interested and qualified? Click here to apply

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