Summary
Date Posted: Friday, February 28 2025, Base Salary: Not Disclosed

JOB DETAILS:
About the job EB Program Officer
One of the program departments within the Family Legacy Ministry is Excel Beyond. Excel Beyond exists to launch equipped and Godly young adults into the workforce. One key component in achieving this goal is coordinating the various departments of Excel Beyond and helping gather information and provide support to the existing Excel Beyond programmatic structure. This is done by the Program Officer
The overall responsibility of the Program Officer is to work closely in support of the Coordinator and the Deputy program manager to provide support to the function of their departments to help the Excel Beyond program achieve its goals.
The Program Officer is also responsible for general communication between other departments.
The position holder provides support in the way of gathering data on the students in the program and compiling reports for the Coordinator deputy program manager as well as the Program manager and staff in the USA.
Additionally, the position holder also serves as the programs protection officer and as such is responsible for helping ensure that our students have information, an advocate, and access to protective services when needed.

Dimensions of the Role
• The Program Officer reports to the Coordinator for Excel Beyond.
• The Program Officer regularly reports to the Coordinator for Excel Beyond on the current status of the students in the Excel Beyond program.
• The Program Officer is responsible for compiling reports concerning sponsored students in Excel Beyond this includes academic progress reports, medical reports and any other student related reports.
• The Program Officer works closely with the Coordinator to help them facilitate the smooth function of their individual departments.
• The Program Officer is responsible for helping the Deputy Program manager oversee the disbursement and recording of payments to students in the paid internship part of the job readiness program. This includes assisting the students in setting up mobile money/bank accounts and helping sort out problems the students might encounter.
• The Program Officer serves as the programs protection officer and as such is responsible for helping ensure that our students have information, an advocate, and access to protective services when needed.
• The Program Officer is responsible for general communication between Excel Beyond and other departments of the Ministry and Stateside including preparing and sending discharge reports/forms on time.
• The program officer will also be required to write success stories, most significant change stories and ensure photos and videos of students are taken periodically for marketing purposes.
• The Program Officer will be responsible for tracking students results, student performance and attendance.

Typical Responsibilities – Key End Results of Position
Student Support:
• Provides students with information, an advocate, and access to protective services as needed.
• Facilitate trainings from VSU and CPS on students rights and protective services availabilities.
• Provide counselling and mentoring to students
• Assist with logistics of job readiness program components
• Help students find reputable organisations/companies to do their attachments/internship.
• Assist in enrolment of students in the different components of the program.
• Facilitate caretaker/guardian conferences
• Work with the Coordinator to coordinate foundation year activities.
Student Recruitment:
• Provide information to current secondary students regarding the opportunities available in the Excel beyond Program.
• Assist with assessments that help students learn what their strengths and interests are, and encourage students to pursue pathways that intersect with their abilities and aptitudes.
• Help students complete enrolment forms and help orient them in the Excel Beyond program operations and expectations.
• Student data collection and management.
Communication with Excel beyond Zambia and USA Teams
• Serve as a member of the team in communicating a verbal picture of the Zambian programmatic experience to both the stateside staff as well as student sponsors as the opportunity arises.
Other
• Risk Management: Proactively monitor the Protection Policy component of Excel Beyond to ensure key risks are mitigated in a timely manner.
• Reporting: Provide quarterly reports on students in the Excel Beyond program for submission to stateside office for sponsor communication. Provide other information in a timely manner when requested.
• Child Protection: Provide oversight in cooperation with other staff to ensure the compliance and coherence of Family Legacy’s Child Protection Policy and Social Media Guidelines to safeguard and protect children from all forms of harm and abuse.
Communications and Working Relationships
Internal
• EB – Coordinator
• EB Deputy Program Manager- University
• EB Deputy Program Manager Foundation Year
• EB Program Manager
• Extended Senior Leadership Team
• Program Managers & Deputy Program Managers ministry-wide
• Legacy Academy Campus Coordinators
• FLMI Sponsorship Staff
• FLMI Excel Beyond Team
External
• Partner Colleges/Universities/Trade schools and other institutions of Higher Learning
• Partnering business
• Potential Partnering Businesses
• Other relevant INGO personnel
Knowledge, Skills, and Behaviors required to achieve roles objectives
• Grade 12 certificate
• Bachelors Degree in any Development studies or Social Science
• At least 2 years work experience in a similar position.
• Fluency in English spoken and written
• Competency in computer skills (MS Word, Excel, etc.)
• Valid Zambian Drivers License

Skills Specific to Post:
• Demonstrates commitment to FL mission, vision, and values.
• Exhibits and promotes Christian principles of servant leadership in decision making and working with other members of staff, especially in conflict resolution.
• Develops, motivates, and coordinates team members by setting and holding high standards for performance.
• Promotes innovation and learning amongst team members to achieve goals.
• Communicates clearly and effectively both verbally and written.
• Gains, develops and retains credibility for personal relationships with others.
• Ability to work well with others in a multi-disciplinary and cross-cultural environment.
• Strong management skills in coaching, problem solving and people management.
• Creates strong direction for own part of organisation to serve the needs in the overall Family Legacy context.
• Strong analytical skills in problem solving and strategic thinking.
• Strong negotiation skills.
• Ability to work effectively with others on a team and independently, especially under pressure.
• Excellent listener who understands and shows sensitivity to the needs of others/other programs
• Strong planning and organizational skills
• Financial management and budgeting skills
• Ability to adapt personal views to get best outcome for the ministry.
• Cooperates effectively with other departments for the benefit of the ministry.
• Aware of own strengths, weaknesses and pro-active in using feedback for self-development.
• Aware of impact on others and uses impact to create positive work environment.
• Positive about change and able to cope well with ambiguity and support others in doing so.
• Willingly shares knowledge and experience for the benefit and growth of the team.
• Actively work towards continuing personal learning and development and apply newly acquired skills.
• Consistently approaches work with energy and positive constructive attitude.
• Demonstrates openness to change and ability to manage complexities.
• Responds positively to critical feedback and differing points of view.
• Solicits feedback from co-workers about the impact of his/her behaviour.

Competencies and values
Respectful, servant-hearted, humility, team-orientated, integrity, diversity, commitment to excellence, adaptability, able to perform under stress, innovation, building and maintaining Biblically based relationship, communicating effectively, listens well, coaching and mentoring, facilitating change, developing individuals and teams, initiating action, strategic decision making, planning and organizing, leading through vision and mission and a personal commitment to children’s development and protection.
Level of Contact with Children:
High Level: Regular contact with all the students in the program age children and children above grade 12.


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• To apply for this job please visit www.careers-page.com.

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