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Front Desk Operator job at Twalumba Resort and Hotels
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Twalumba Resort
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Front Desk Operator
2025-04-02T08:14:06+00:00
Twalumba Resort and Hotels
https://www.greatzambiajobs.com/jsjobsdata/data/employer/comp_2961/logo/Twalumba%20Lodges.png
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Hospitality, and Tourism
Admin & Office
UGX
 
MONTH
2025-04-21T17:00:00+00:00
 
Zambia
8

Location: 11 Miles and Chalala.

Job Type: Full Time

Job Summary

  • As Front Desk Operators you will be responsible for welcoming guests, handling inquiries,
  • ensuring smooth operations and Processing payments among many other duties.

Key Responsibilities:

  • ❖ Welcoming and greeting guests in a friendly and professional manner
  • ❖ Coordinating with other departments for smooth operations.
  • ❖ Providing accurate information about the products and services offered.
  • ❖ Processing payments, issue invoices, and manage cash/card transactions.
  • ❖ Ensuring compliance with company policies and systems.
  • ❖ Maintaining a clean and organized front desk area.
  • ❖ Addressing guest concerns and resolving issues promptly.

Minimum Requirements:

  • ❖ Diploma/Degree in Business Administration, Hospitality Management, or in any related
  • field Certified by Zambian Qualifications Authority (ZQA)
  • ❖ 2 years proven experience in an administrative role or front desk operations within the hospitality industry.
  • ❖ Strong organizational and multitasking skills.
  • ❖ Strong problem-solving abilities and attention to detail.
  • ❖ Excellent Interpersonal Skills.
  • ❖ Proficiency in Microsoft Office.
  • ❖ Ability to work flexible shifts, including evenings, weekends, and holidays.
❖ Welcoming and greeting guests in a friendly and professional manner ❖ Coordinating with other departments for smooth operations. ❖ Providing accurate information about the products and services offered. ❖ Processing payments, issue invoices, and manage cash/card transactions. ❖ Ensuring compliance with company policies and systems. ❖ Maintaining a clean and organized front desk area. ❖ Addressing guest concerns and resolving issues promptly.
❖ Strong organizational and multitasking skills. ❖ Strong problem-solving abilities and attention to detail. ❖ Excellent Interpersonal Skills. ❖ Proficiency in Microsoft Office. ❖ Ability to work flexible shifts, including evenings, weekends, and holidays.
❖ Diploma/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA) ❖ 2 years proven experience in an administrative role or front desk operations within the hospitality industry.
associate degree
24
JOB-67ecf1ce3214d

Vacancy title:
Front Desk Operator

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Admin & Office]

Jobs at:
Twalumba Resort and Hotels

Deadline of this Job:
Monday, April 21 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Wednesday, April 2 2025, Base Salary: Not Disclosed

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Learn more about Twalumba Resort and Hotels
Twalumba Resort and Hotels jobs in Zambia

JOB DETAILS:

Location: 11 Miles and Chalala.

Job Type: Full Time

Job Summary

  • As Front Desk Operators you will be responsible for welcoming guests, handling inquiries,
  • ensuring smooth operations and Processing payments among many other duties.

Key Responsibilities:

  • ❖ Welcoming and greeting guests in a friendly and professional manner
  • ❖ Coordinating with other departments for smooth operations.
  • ❖ Providing accurate information about the products and services offered.
  • ❖ Processing payments, issue invoices, and manage cash/card transactions.
  • ❖ Ensuring compliance with company policies and systems.
  • ❖ Maintaining a clean and organized front desk area.
  • ❖ Addressing guest concerns and resolving issues promptly.

Minimum Requirements:

  • ❖ Diploma/Degree in Business Administration, Hospitality Management, or in any related
  • field Certified by Zambian Qualifications Authority (ZQA)
  • ❖ 2 years proven experience in an administrative role or front desk operations within the hospitality industry.
  • ❖ Strong organizational and multitasking skills.
  • ❖ Strong problem-solving abilities and attention to detail.
  • ❖ Excellent Interpersonal Skills.
  • ❖ Proficiency in Microsoft Office.
  • ❖ Ability to work flexible shifts, including evenings, weekends, and holidays.

 

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

  • Interested candidates should send their CV and Credentials with the subject line of the position
  • you are applying for by 21nd April, 2025
  • shortlisted candidates will be contacted

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, April 21 2025
Duty Station: Lusaka | Lusaka | Zambia
Posted: 02-04-2025
No of Jobs: 1
Start Publishing: 02-04-2025
Stop Publishing (Put date of 2030): 02-04-2066
Apply Now

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