Summary
Date Posted: Tuesday, February 11 2025, Base Salary: Not Disclosed

JOB DETAILS:
Job Summary:
The Head of Credit is responsible for credit risk management, fraud prevention, and financial oversight across all Lupiya products—Lupiya Pay (payments), Lupiya Invest (P2P investment platform), and lending operations. This role ensures sustainable growth, risk mitigation, and regulatory compliance across multiple markets (Zambia, Tanzania, Malawi).

Key Responsibilities:
1. Credit Risk Management & Strategy
· Develop and implement credit risk policies for all products: lending, payments, and investments.
· Establish cross-border risk frameworks for expansion into Tanzania & Malawi, ensuring regulatory compliance.
· Build and refine credit scoring models that adapt to different markets and customer segments.
· Optimize approval rates while maintaining healthy portfolio performance and default rates.

2. Lending Portfolio Management & Performance
· Forecast and analyze lending portfolio performance across different markets and loan types.
· Develop loan loss reserves and provisioning policies to minimize default risks.
· Strengthen repeat borrower strategies, including credit line increases and product graduation models.
· Integrate real-time credit assessment tools into Lupiya’s digital lending platform.
3. Risk & Fraud Prevention (Lupiya Pay & Lupiya Invest)
· Implement fraud risk management systems for Lupiya Pay (digital payments, merchant transactions) and Lupiya Invest (P2P investment protection).
· Define real-time fraud detection rules for Lupiya Pay transactions (chargebacks, unauthorized transactions).
· Oversee investment risk assessment for Lupiya Invest—ensuring investor fund security and compliance.
· Work with IT & data teams to implement AI-driven risk monitoring tools.
4. Collections & Recoveries
· Lead collections & recoveries strategies across all credit products (digital loans, SME financing, embedded lending).
· Build and oversee a dedicated fraud defense infrastructure for debt recovery and payment disputes.
· Expand Lupiya’s debt recovery services, integrating digital collections strategies.
5. Regulatory Compliance & Market Expansion
· Ensure credit operations meet regulatory requirements in Zambia, Tanzania, and Malawi.
· Work closely with legal & compliance teams to adapt lending and investment strategies to local laws.
· Define risk appetite for new markets, ensuring sustainable expansion.
6. Leadership & Stakeholder Management
· Lead and mentor the credit team, ensuring a high-performance culture.
· Chair the Credit Committee, defining decision-making frameworks.
· Collaborate with external investors, regulatory bodies, and financial institutions to align credit risk with market trends.

Key Qualifications & Experience:
· Bachelor’s Degree in Business, Finance, Economics, or related field.
· Master’s degree in Business, Finance, Economics, or related field.
· 10+ years experience in credit risk, lending, payments, and investment risk management.
· Strong expertise in credit scoring, fraud detection, and collections.
· Experience managing cross-border credit risk (preferably in fintech or banking).
· Proven ability to integrate AI and machine learning into credit risk models.
· Excellent leadership and cross-functional stakeholder management skills.

Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

Job application procedure
• To apply for this job please visit www.ondemandassessment.com.

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