Summary
Date Posted: Tuesday, February 04 2025, Base Salary: Not Disclosed

JOB DETAILS:
The Human Resources Officer (HRO) will lead, direct and manage the day-to- day Human Resources and related administrative activities for the organization. The HRO will provide oversight and guidance to the development and monitoring of processes related to recruitment and retention, compliance, compensation, benefits, training and development; as well as oversee administrative functions. The HRO will provide strategic guidance on HR to the office.
Job Duties and Responsibilities include, but are not limited to:

Recruitment and Retention:
1. Develop, Implement and oversee the recruitment process.
2. Review job advertisements prior to posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in interviewing candidates and ensure that documentation is collected and recorded/filed.
3. Oversee all labour engagement for the country office and manage the new hire orientation and exit process.
Compliance and Record Keeping:
1. Annually review the Personnel Handbook recommending amendments needed due to changes in local conditions or labour laws.
2. Manage timesheets for office, ensuring timely submission, approval, accuracy, and filing.
Compensation and Benefits:
1. Monitor compensation – ensuring internal equity & compliance and benefits.
2. Facilitate job analysis and update job descriptions.
Payroll and Budget:
1. Coordinate with Finance Manager in the preparation of monthly Payroll.
2. Review employee final payments for accuracy and compliance with labour laws.
Training and Development and Performance Maintenance:
1. Evaluate the need for employee training and development and make recommendations.
2. Oversee the coordination and implementation of annual performance reviews.
Employee Relations:
1. Work with senior management to resolve employee relations issues pragmatically.
2. Investigate employee relations issues &work to ensure human resources related decisions are consistent and fair.

Required Qualifications
Academic Qualification
• Bachelor’s Degree in human resources or related discipline, or equivalent combination of education and experience. Master’s Degree is preferred.
• Must have affiliation/membership of Zambia Institute of Human Resource Management (ZIHRM)

Work Experience
• Minimum of 5 years’ experience in the field of human resources as HR Manager or Similar Role
Other Competencies/Abilities/Skills Required
• Must be familiar with country specific laws and regulations governing Human Resources.
• Proven working experience as an HR Manager or similar role
• People-oriented and results-driven
• Demonstrable experience with HR metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

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