Summary
Date Posted: Monday, August 19 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
To deliver set targets from the corporate bucket through Airtel Money Corporate Back Office support, relationship management and execution of Training for acquired Merchants/Enterprise partners; to carry out all the activities required to enable achievement of the desired revenue from Bill payment, Bulk payment, Business to Business & Advanced Services transactions within respective allocated portfolio.

Core Responsibilities Are:
• Achievement of the desired revenue from Bill payment transactions.
• Achievement of the desired revenue from Bulk payment transactions.
• Achievement of the desired revenue from Business-to-Business transactions.
• Achievement of the desired revenue from Advanced Services transactions.
• Conduct Merchant and Enterprise Training for new accounts acquired by Key Account Managers.
• Achieve growth in total active merchants recruited via direct and indirect channels compared to the previous year.
• Ensure customer satisfaction to drive business growth and retention.
• Provide back-office support for Customer Experience (CX), corporate partners, and retail queries.

Requirements
Educational Qualifications & Functional / Technical Skills:
• Bachelor’s degree in business/any related field of study.
• Strong understanding of Microsoft office Excel, PowerPoint and Access.

Relevant Experience:
• Minimum two (02) years in sales on a company role of a Financial /Distribution /Telecom company.
• At least one (1) year of experience in Sales / Customer Services/Marketing.
• Strong understanding of all aspects of marketing, good communication and people skills, understanding of local markets.

Competencies Required For The Post
• Strong Drive for results.
• Excellent oral and written communication, interpersonal, sales and negotiation Skills.
• Ability to Manage Relationships.
• Personal initiative and ability to work independently, to focus on priorities, to monitor and evaluate progress and to meet deadlines.
• Excellent presentation skills.
• Personal effectiveness in working in a team.
• Ability to work in a cross-cultural/ cross-country environment.
• Creativity (out-of-the box thinking) and Commercial Acumen.
• Customer service orientation.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• CLOSING DATE:
• Suitable candidates requested to apply by sending through their CV’s to jobs@zm.airtel.com  . Closing date for receiving applications is Wednesday, 21th August 2024.
• https://www.airtel.co.zm/
• Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, sexual orientation, disability and/or ethnic grouping.
• Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.
• To apply for this job please visit www.airtel.co.zm.

All Jobs

QUICK ALERT SUBSCRIPTION