Summary
Date Posted: Friday, January 31 2025, Base Salary: Not Disclosed

JOB DETAILS:
Our client is looking for a beauty shop attendant who will be responsible for creating a positive and pleasant shopping experience for customers while maintaining the store’s efficiency and operations.

Educational Requirements and Attributes:
• Full Grade twelve Certificate
• Certificate will be an added advantage.
• Experience in sales, ideally in a cosmetic shop or salon would be an advantage.
• Excellent attention to detail, problem solving, ability to work well with others.
• Strong persuasive and communication skills.
• Patient and able to remain calm under pressure.
• Ability to use initiative.
• Customer service skills.

Key Responsibilities:
• Customer Service:
• Greeting and assisting customers in a friendly and professional manner.
• Providing product information, answering questions, and helping customers find the items they need.
• Sales:
• Actively promoting products and services to increase sales.
• Suggesting complementary items, upselling, and cross-selling to enhance the customer’s shopping experience.
• Cash Handling:
• Processing transactions, handling payments, and providing accurate change.
• Operating cash registers, handling mobile payments, or other payment systems.
• Stocking Shelves:
• Replenishing merchandise on the sales floor to maintain adequate stock levels.
• Ensuring products are neatly displayed and organized.
• Merchandising:
• Arranging and displaying products to attract customers and highlight promotions or new items effectively.
• Inventory Management:
• Assisting with inventory counts and reporting discrepancies to management.
• Ensuring products are properly labeled with prices and information.
• Handling Complaints:
• Addressing customer complaints and concerns in a professional and timely manner.
• Finding solutions to resolve issues and ensuring customer satisfaction.
• Cleaning and Maintenance:
• Keeping the store clean, tidy, and organized.
• Performing routine cleaning tasks to create a pleasant shopping environment.
• Product Knowledge:
• Staying informed about product features, specifications, and benefits to provide accurate information to customers.
• Security:
• Monitoring the store for potential theft or shoplifting and reporting any suspicious activities to security or management.
• Restocking:
• Unpacking and stocking merchandise received from suppliers in the storage area and restocking it on the sales floor.
• Opening and Closing Duties:
• Preparing the store for opening and securing it at the end of the day. This may involve tasks like cash reconciliation, turning off lights, and setting the alarm.
• Telephone and Online Support:
• Answering phone calls and assisting customers with inquiries or orders placed online.
• Promotions and Events:
• Assisting with in-store promotions, sales events, and product launches.
• Any other duties may be assigned.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Professional Certificate

Job application procedure
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Location: Lusaka
Work Hours: 8

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