Summary
Date Posted: Monday, February 17 2025, Base Salary: Not Disclosed

JOB DETAILS:
About Epiroc
Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc
By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.
The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.
Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Mission
To develop and maintain service contract by maximizing availability, while minimizing stockholding through implementation of proactive maintenance management strategies.

Main Duties & Responsibilities:
• To be the main contact person for the customer in terms of all service business issues on the site.
• Attend all the meetings with customer regarding engineering, SHEQ and commercial issues.
• Ensure the management of WIP and profitability of the service contract, in consultation with the line manager.
• Provision of relevant facilities and tools for the site service team for safe and quality work execution.
• Promote the planned maintenance philosophy and ensure adherence to standards.
• Provision of relevant trainings to the team to ensure effective and efficient work execution.
• Provision and ensuring the compliance with agreed stock levels to ensure timely work execution.
• Management of rotables and coordination with workshop team to ensure timely and quality repairs.
• Sales of non-contractual products and solutions such as trainings and workshop repairs, in collaboration with sales and workshop managers.
• Any other duties as assigned by the line manager.

Competences, Skills & Experience:
• Bachelor of Science Degree in Engineering, or a related discipline is preferred; an equivalent combination of education and experience may be considered in lieu of a degree
• Minimum of 5 years’ of practical related experience in the mining equipment business, parts and services field experience is highly preferred
• Prior demonstrated experience successfully leading teams of employees is required
• Strong mechanical/technical background is required for issue resolution & reasoning/discussing “root cause analysis” back to customers
• Effective communication skills, including presenting information and responding to inquiries from Epiroc management and internal/external customers is required
• Ability to write reports, business correspondence, and procedure manuals

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• To apply for this job please visit www.careerprofile.epiroc.com.

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