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System Support job at Kleartech Solutions Limited
Kleartech Solutions Limited
Website :
44 Days Ago
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Vacancy title:
System Support

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

Kleartech Solutions Limited

Deadline of this Job:
Thursday, February 20 2025 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Monday, February 17 2025, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Kleartech Solutions Limited
Kleartech Solutions Limited jobs in Zambia

JOB DETAILS:
About Us
Kleartech Solutions is a leading IT company providing school management software to educational institutions. We are dedicated to helping schools streamline their administrative tasks through our innovative solutions.

• Job Overview
We are looking for a System Support/Account Manager to join our team. The ideal candidate will be responsible for software implementation, training, and customer support, ensuring our clients maximize the benefits of our system. This role requires strong technical skills, excellent communication abilities, and proficiency in Microsoft Office applications.

Key Responsibilities
• Assist in implementing and configuring the school management software for clients.
Provide training and support to schools on how to use the software effectively.
Troubleshoot and resolve technical issues related to the software.
Serve as the main point of contact for client inquiries and support requests.
Conduct software demonstrations and training sessions for new and existing clients.
Maintain customer relationships to ensure continued satisfaction and retention.
Generate reports and analyze data using Microsoft Excel.
Collaborate with the internal team to improve product offerings based on client feedback.

Requirements
• Strong Microsoft Excel skills (data analysis, pivot tables, formulas, etc.).
Good knowledge of the Microsoft Office Suite (Word, PowerPoint, Outlook).
Excellent communication and interpersonal skills to engage with clients.
Ability to train and guide non-technical users effectively.
Strong problem-solving skills and ability to work independently.
Prior experience in software support, training, or customer service is a plus.
Knowledge of school management systems or EdTech solutions is an advantage.

What We Offer
• Competitive salary
Training and professional development opportunities
A dynamic and supportive work environment
Opportunities to grow within the company

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• To apply for this job please visit www.kleartechzm.com .
• http://www.kleartechzm.com/ 

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Thursday, February 20 2025
Duty Station: Lusaka
Posted: 17-02-2025
No of Jobs: 1
Start Publishing: 17-02-2025
Stop Publishing (Put date of 2030): 17-02-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc138μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`298μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid79μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid132μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-System-Support-job-at-Kleartech-Solutions-Limited-72837'104μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 162μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"381μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.22ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin96μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin99μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`67μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'54μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'135μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 857268μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?102μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?1.25ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy